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Nantucket Harbor Apartments Case Study

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I am writing in response to your complaint that was filed against Nantucket Harbor Apartments. On July 9, 2010 , you moved into your apartment at Nantucket Harbor Apartments. At the time of move-in, all residents are asked to complete a move-in inspection form to determine the condition of the premises upon the lessee’s possession. Our records indicate the following: • There was no statement on your inspection form indicating the carpet was in terrible conditions with rips or was torn. • What was stated was dents in the wall, scratches founded on floor, and the appliances. None of these items were changed to you at move-out. On April 27, 2016 you vacated your apartment and damages were found to the carpet along with several items …show more content…

We will consider this additional security deposit the general security deposit for all purposes.” It goes on to say, “The security deposit amount in Provision 4 of the Lease Contract does include this additional deposit amount. Refund of the animal deposit will be subject to the terms and conditions set forth in the Lease Contract regardless of whether it is considered part of the general security deposit.” In Paragraph 5, Additional Monthly Rent states, “Your total monthly rent will be increased by $15.00. The monthly rent amount in Provision 6 of the Lease Contract includes this additional animal rent. Paragraph 6. Additional Fee. You must also pay a one-time non-refundable fee of $ 150.00 for having the animal in the dwelling unit. As indicated, this is just a fee and is not applied to any damage charges. It was an oversight on behalf of Nantucket Harbor as to why Mrs. Wilson received her move-out statement of deposit so close to the 30-day mark. Once we realized that it had not been mailed, Amie Bogan mailed it out and Jaime, the Community Manager spoke with you on May 24, 2016 to apologize and let you know what was owed. Jaime also offered to place your account on hold from collections and give you an additional 30 days to take care of the

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