Nextgen Case Study Summary

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In July 2010, the Government Accountability Office issued a report that outlined the need to improve accountability and transparency in the implementation of NextGen programs. This had been a challenge for the Federal Aviation Administration and the newly-created NPS Team because NextGen is a set of complex programs and capabilities supported by many internal and external stakeholders. Moreover, each stakeholder has different perspectives on implementation, success criteria and performance metrics. As a result, one of the first tasks of the fledging NPS Team was to consult with all the lines of business to understand how each of them contributes to the success of NextGen and how it measures performance. Both Federal and contract NPS Team members

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