OA Scenarios

Satisfactory Essays
Scenario 1 As an OA, this individual has worked under the direction of a hospital department and the Secretary, who supports the Manager, for the past six months. The OA is in the midst of a promotion and as he/she come to the end of the probationary period he/she is being notified of the possibility of not passing probation. The employee comes to you because he/she believe this is not fair and need your help. The employee says, “My job is to support the Department Secretary. In the past six months I was on maternity leave and upon my return, the Secretary went on maternity leave. I have been alone in supporting the department’s Education Team and the Program Manager and have been overwhelmed. I believe I am fully capable of performing the
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