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Strategic Lens Essay

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Introduction

Organisations’ strategic issues are commonly analysed from different strategy lenses. Strategic lenses are a concept of strategic management. The lenses are different ways of viewing strategy development. It examines the flow of tasks and information, or how you get things done. Each lens reveals many different traits and qualities. Using the lens, one looks to optimize workflow to meet the goals and objectives of the company. This paper will cover four angles from which strategy can be viewed and implemented on a corporate level; they are strategy as design, strategy as experience, strategy as ideas and strategy as discourse.

Strategy as design lens views strategy development as a logical and optimal strategy process. A …show more content…

(Johnson, G. 2008) As the design strategy lens is commonly used by organisation, this paper will be emphasis on other three lenses with real life cases in arguing why organisations should avoid viewing strategy management from one perspective especially the strategy as design view.

Johnson, G (2008) reckons that the language of strategy (ie strategy as discourse lens) should be part of the strategy as design lens. Strategic discourse is the language and action serve to constitute each other, the way in which we talk about strategy, as well as the way in which we analyse particular actions that we categorise as strategic, as talk produce action. The language is useful in many respects of the design lens, managers spent most of their time communicating with others in gathering information, persuading others of a course of action or following up decisions. Aetna is one of the companies whom have been successfully used strategy as discourse to overcome its strategic issue of losing market share to its competitors.

Following poor financial performance, Aetna was in need of a new strategic direction; the organisation adopted a communication strategy to attract business away from competitors, improved customer retention rates and tapped into new market. The company has used the strategy as discourse approach to get all employees to share a common understanding of the strategy, their own department’s goals, and how

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