Organizational Development - Action Research Project
A. Problem Identification
Organizational problems or human resource issues can stem from a variety of sources and can potentially inhibit a company’s productivity and profits due to lack of an appropriate management system. Hence, it is the responsibility of the management to find appropriate solutions to its human resource issues or organizational problems through implementation of an effective and strategic plan through which organizational productivity and the overall performance can be improved (Carral & Kajanto, 2008; Tuunainen, Tuunanen & Piispanen, 2011).
Hence, this paper will analyze the organizational issues of Nokia Corporation or Nokia which operates in the Information Technology sector, so as to formulate an effective strategy which can be used to increase its market value and stimulate growth. The company has been experiencing various organizational challenges due to fast evolving technology and a highly competitive global market (Bierema, 2014; Pai, 2015). However, before attempting to provide development strategies for Nokia, it is important to fully identify the current organizational development issue that the company has been facing.
Description of the Organization
Nokia Corporation is a multinational organization, which operates in the global Information Technology and communication sector. Founded in 1865 by Fredrik Idestam as a wood pulp mill, the corporation is headquartered in Espoo, Finland. The
Human resources plays a great part in the functioning of the company and could impact the success
Contemporary globalization of businesses and growing global market competition has made effective human resource planning as one of the major strategies to forge ahead and remain proactive. It can be said that an organization 's success lies to a great extent to the knowledge, skills, creativity, and dedication of its workforce. Every aspect of an organization needs human capital to drive its activities or operations to achieve individual strategic goals and objectives towards its purpose of existence, growth, and competitive status. Companies can compete at all levels of the marketplace through improved commitment not only through creativity, innovation, and research, but also human resource development (Truong, Heijden, & Rowley, 2010). In this regard, the human resource planning is needed to ensure a systematic analysis of human resource needs so that the right quantity and quality of employees are always available when required. Fundamentally, organizations are looking for the best people that would help drive them to their desired destination of achieving their missions. Therefore, it is important to develop human resource strategies to support organizational strategies, through measures such as forecasting human resource requirements, and effective strategic staffing. Technically, an organization 's mission, goals, and objectives drive its strategy and human resource (HR) and staffing strategy in an interactive manner. The purpose of this
Nokia Company is considered to be one of the biggest market leading in the production of high quality equipment and mobile phones, which was rooted back to 19th century. However, despite the tremendous rise in Nokia, the company experienced massive changes during its presence on the Finnish, which later spread to the world’s market. Nokia Company, started as a small forest industry that dealt in the production of cable and rubber. It then shifted to the manufacturing of computers, more particularly the monitors. Later on, the company diversified its operations and started the production of mobile phones and its related accessories.
Through this case study I will be discussing strategic management. Strategic management can be defined as a process where an organization attempts to determine what actions need to be taken to achieve the overall objectives and more importantly how to meet them (Mello, 2015, p. 114). For a company to strive and meet their goals, deadlines, and missions they must stay conscious of the strategic plan put in place for the success of the company. If the company does not have a good strategic plan the company could fail. With correct planning a company could succeed without fail. Something that needs to be taken into consideration in the strategic plan should be investing into the company’s human assets. At first it may look like it is causing the company more issues however in the long run it will strengthen the company and moral making a more successful company. This could help with customer relations, and the organization status which will help produce additional revenue for the company.
Having shed its underperforming handset business, Nokia planned to focus on telecommunications equipment, mapping business, and patent portfolio. Ballmer first approached Nokia CEO Stephen
Historically, operations management and human resource management have been separate fields, only interacting for administrative issues regarding payroll and other matters (Boudreau et al., 2002). However, human resources play an integral role in the development of strategic plans for organizations. Since no operations can take place without the human capital necessary to implement the operations, special attention should be paid to the linkages between the operational strategy and the human resource strategy of the firm. According to Ahamd and Schroeder (2003, p. 19) “human resources are
Nokia, which overtook Motorola in 1998 to take the crown of biggest phone manufacturer of world, lost its prestigious crown after struggling for last 3 years. The 4 costly mistakes that lead to Nokia losing the battle are described in this article. Nokia launched its Symbian 60 series in year 2002 which initially had a good market response but with the introduction of Apple iOS in 2007 and Android in 2008, the OS race was completely taken over by the two giants. The reasons for collapse of Symbian OS is lack of applications and UI (User Interface). After facing competition from iOS and Android, Nokia continuously tried to improve their Symbian OS but it was mostly following the UI of Android and iOS and was not creating something unique. Secondly, the company failed to look into the need of available applications in gaining market share. The company made the biggest mistake to take a leap of faith in Windows in 2011. At that point of time, the company already was in declining condition and trusting Windows which was new in the field to regain its status was the biggest mistake the company made. tiff competition from Samsung and Apple, and lack on focus on innovation was the second big reason of collapse. Even if users could ignore the OS, the the hardware features which Nokia was rolling out were quiet late as compared its major competitors Samsung and Apple.
Being the dictators of the cell phone industry in its being years Nokia never failed in introducing a variety of products that wowed the users but it was the absence of diversity that as also a leading factor to their downfall. As already stated in the paragraphs above Nokia never developed something completely new instead they were in a constant cycle of improvement of old models based on constant demands, changes and desires in the market. Apples, Samsung and HTC’s innovation in design and software is what took over in later years outshining Nokia’s “now” outdated ideas and strategies.
It established in 1871 and it is very old company. It was one of the biggest company in world in that time and it competition with other companies who is produce cell phone. The main product is cell phone. Nokia Company produce a lot types of mobile phone and different from other. There are phones with big screen and other with small screen. Also, they have phone with keyboard and other without it work by the touch. Also, Nokia Company provide other services which are internet services such as applications, music, digital media and messages. Nokia offers digital mapping and navigation
“The Rise and Fall of Nokia” case study gives a brief idea about how Nokia Company stated their journey. From the case I come to know how they operates their business, when they entered into telecommunication sector. They are now in decline stage. Once they were the market leader. They served so many people. Create their own brand value to its customers. The case gives me idea about different CEO’s Nokia, how they served their company, what are initiatives they have taken to bring the company ahead. For gain competitive advantages and create value for customers they started partnerships with different companies, joint ventures with different company to get best research and development sectors. They entered into smartphone market later they
Introduction: Each organization has their unique way to perform various function of human resource management such as Selecting, recruiting, on boarding, training, retaining, performance management etc. For the purpose of company analysis project following topic has been selected to describe best practice and my own experience with organization.
There are two strategies provided to solve the most important human resource issue which is identified in the previous step. Firstly, one of the commonly used HR model is performance culture model which is appropriate for the issue adjusted before. HR undertakes the responsibility for shifting the entire corporate culture with result in every single way of it enhances performance and results; the net result is that excellent people practices become a sustainable competitive advantage (Sullivan, 2010). The second strategy addressed to the issue will be Aligning strategy. Effective communication of strategy within an organization is one of the key elements of strategic alignment. Strategic alignment has tools such as real-time strategic performance dashboards for operations, engineering and management which can help bottom-line business improvement performance (Barr & Cook, 2008).
Nokia is a global company headquartered in Espoo, Finland which employs about 55,000 people worldwide (Nokia, 2014). The company has a long history of innovation and changing lines of business depending upon the market’s demands (Nokia, 2014). One such change came in 2007 as Nokia implemented new business strategy focused on the mobile device market and services (Willigan, 2009). The study of this case, described by Willigan (2009), provides insight into how Nokia’s leadership guided its global workforce in redesigning its corporate values in support of the company’s strategic changes.
When contemplating the success of an organisation, it is typically correlated with the impression that maximum productivity is required to reflect higher levels of profit. This may be true in most cases and because of this, it is important to take into account some factors that may be a catalyst for success. Human Resources (HR) is a significant department in a business and in more recent times, Human Resource Managers (HRM) have been acknowledged as strategic business partners working towards organisational goals through the use of various systems such as
When comparing Nokia and Microsoft the first topic, which could be the most important, is the establishment of the two organizations. They have both grown and expanded to get them where they are today through innovation and the continuing effort to grow with a changing world. According to Microsoft (2015) two young computer enthusiasts came together in 1975 to start an organization called Microsoft. Bill Gates a Harvard graduate and Paul Allen a Washington State University graduate look to the founders look too Steve Ballmar another Harvard graduate to assist with the vision to change the way work was done. Use of typewriters and carbon paper would be replaced with a computer and Microsoft Disk Operating System.