With a profession in health care, there are many different type of patients which require care. Some patients can be more difficult to work with than others, and there are many ways discussed in this unit on how to overcome the barriers in order to provide the best service possible. In my opinion, the hardest types of patients to work with are those who come from a different culture and speak a different language. These patients are not difficult due to their attitudes, but due to the physical barrier of language between the health care provider and the patient. If one is working in the health care profession, they will experience patients from multiple cultures and will have to find a method to overcome the communication barrier in order to
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Within a health care setting communication is a necessity. This communication not only includes the need for professional communication but also the way in which information is shared to the patient and to other healthcare workers. Another important aspect of health care worker such as a nurse is the effectiveness off a handover. Within the video, Effective Communication in nursing these three aspects of communication (Professional communication, provision of information and handover) were seen and will be analysed further, within this essay. These will be analysed through the three aspects, the care of the patient, the image of the individual nurse and the health outcomes of the patient. All of these three aspects of communication are vitally important to the overall patient needs.
The patient faces various cultural, economic and lifestyle challenges based on the analysis. It also indicates that language barrier is a key factor that prevents the formation of a collaborative relationship with health experts. Therefore, medical specialists should seek to address the patient in simple language. The specialist should also focus on the patient’s feelings and attitudes. This will enable him to provide credible data that will facilitate a comprehensive treatment plan.
The first article discussed about the issue of language barrier between workers and clients. Language barrier is a serious issue to human services as it has a high impact on one’s life. This became a problem due to the low access of interpreters for individuals and the only way to communicate was by uneffective description of the current situation. By having limited amount of interpreters especially in the medical field, it lowers an individual to seek and find cure for their true needs. “When the girlfriend and her mother repeated the term, the non–Spanish-speaking paramedics took it to mean “intoxicated”; the intended meaning was “nauseated.” In this example, it shows how language barrier can cause wrongful interpretations for patients to receive the help they truly need. The model type of service delivery
At some point in all of our practicing careers, we will encounter a challenging patient. It is critical for practitioners to devise ways to work with difficult patient. The patient may be “difficult” for different reasons. It is rare that he or she is difficult for no reason. Finding the root of the cause may assist in caring for this patient in future visits. This root cause may be related to culture, communication, or autonomy of care.
In a culture as diverse as the United States it is of utmost importance that individuals in settings such as the health care field learn to communicate with people from different cultures. This type of setting offers many chances for misunderstanding, miscommunication, and mistrust. It is imperative for the health care field to have an effective strategy to minimize these negative consequences of poor intercultural communication. One must also remember when implementing a communication strategy that there are many elements that effect the experience; cultural variations, personal dignity, and interpersonal relationships. An effective intercultural
Unfortunately, the world we live is a far cry from perfect. We have all types of barriers and roadblocks that we must face and attempt to overcome on a daily basis. When dealing with healthcare, these barriers and roadblocks can be much scarier – and in some cases even deadly. These barriers are not limited to only language, but also to differences in cultures as well.
Effective communication with patients is critical to the safety and quality care. From the last two decades ,number of researches has been conducted on the impact of language barrier on health and healthcare. It is observed that language barriers are the main cause of medical errors, complication and adverse event. But due to data limitations ,limited researches on impacts of language barrier has been conducted in Canadian setting. However, the researches conducted on other countries on the impact of language barrier on quality of care is applicable in the Canadian context. Some researches shows that there are several barrier which affect quality of care and patient safety. Now, researches has begun to know the complexity of language, culture, race, health literacy that may affect patient care. Current approaches are moved towards the knowledge of risk of language barrier rather than implementation of effective, evidence informed strategies.
There are lots of ways to overcome barriers to communication this can range from building relationships between the clients including the people who provide the services, to human as well as technological aids to communication. Staff in a health and social care environment could be trained to deal with certain barriers in communication, they’re taught to identify as well as assess the needs of a client, including identify as well as put into action the preferred methods of communication. However, promote rights including equality to all clients. Assertiveness to help get their point across. Defuse aggression to help communication in a calm as well as relaxed setting. Build relationships with clients including their families to help give the
Evaluating the strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions.
Learning aim B: investigate barriers to communication in health and social care. Why doesn’t anyone listen? Barriers to communication A barrier is an obstacle that gets in the way when a person are trying to talk to someone at work or outside of work which will prevent the exchange of ideas.
It is very important to be able to recognise what a person’s body language is saying, especially when as a health or social care worker you are dealing with someone who is in pain, worried or upset.
The Think Cultural Activity was very informative. It revealed the importance of cultural competency during patient care. The activity provided several examples that I may be faced with in the future and how to improve the overall patient experience. Communication between the provider and the patient is extremely important. After completing this assignment, I realize that utilizing an on-site interpreter is the preferred method of communication with patient that are not proficient in English. I enjoyed learning about the LEARN and BATHE models. I believe both of these models will help enhance my communication skills. As a provider, it is important that I evaluate my own cultural bias and knowledge deficits of certain cultures. This assignment
People deal with a lot of things in their life whether it is professional or personal. I had an incident in my life that was a professional matter; in the pass when I was working at a caregiving facilities. I had to learn how to deal with mental patients and also the workers. When dealing with the mental patients I had to learn their behavior. I had to figure out how they work with other and what triggered there behaviors. Some of my patients that you didn’t have to do anything with; besides make sure they care for their self properly and reminded them to do thing here and there. I also had some that I had to do hands on and go step by step on the things that they needed to do. A lot of times with patient that you had to remind to do something
Potential roadblocks that may be encountered stem not only from regulative or administrative barriers, but additionally from cultural and linguistic sources. Healthcare workers frequently reported difficult in communicating with patients about healthcare concerns and routes of treatments due to interpretation issues and dissimilar cultural views of health. Such problems are exacerbated in situations where the cost of interpretation services has been forgone.
Social and cultural barriers are more common than you think in the healthcare field. Jessica tragic story showed how social, technical, and organizational complexity combines to create daunting communication barrier for the health providers, and administrators (Burns et al., 2012). Effective communication with patients is critical to the safety and quality of care. Barriers to this communication include differences in language, cultural differences, and low health literacy (Schyve, 2007). Language differences themselves are a barrier that effective communication (Schyve, 2007). Cultural differences—which are often associated with language differences—are a barrier that effective communication (Schyve, 2007).There is a risk of either underestimating