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P5: Explain How and Why Groups of Customers Are Targeted for Selected Products.

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Explain how and why groups of customers are targeted for selected products. [pic] The Nivea Company manufactures products with fall into the skin and personal care section with items such as lotions, deodorants, creams, soaps and shaving material. This company was founded in 2007 and is based in Mumbai. Nivea is currently owned by a German company named Beiersdorf which was founded in 1882 by pharmacist Carl Paul Beiersdorf. In 1900 the new owner developed a water-in-oil emulsion which was then used as a skin cream, this emulsion was the first stable one of its time and proved to be the basis for Nivea. Nivea have a wide range of products in several different areas such as: • Bath care. • Body care. • …show more content…

This group of people are likely to purchase sun lotions which contain high sun protection factors. •Sun avoiders: This group of people generally avoid sunbathing and the use of sun protection as they feel as though it is a chore. People from this segment are unlikely to purchase sun lotion; although through extensive research, they may consider purchasing a product which is easy to apply such as sprays. •Careful sun lovers: These people love the sunshine and prefer to use a brand which is trustworthy and has suitable protection factors. These sun lovers have a good knowledge of sun care products and will use this to purchase products which are perfectly suited for their skin. •Careless tanners: This group of people enjoy sunbathing and tanning but do not protect against the sun’s harmful rays. The main priority of this group is tanning whereas protection is not a concern. Since this group of people do not have any concerns about the long-term damage that their skin will face they will most likely purchase a low SPF product, if any at all. •Naive beauty concious: These people like to have a good tan and they also recognise that protction from the sun is important but they do not acknowledge the use of ‘Sun Protection Factors’ (SPF). These consumers may be interested in the main features of a sun protection product and will be more likely

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