People Management Issues of Mcdonalds

Diversity is a wonderful asset to an organization and brings with it many benefits. Employees bring in their own personal experiences and knowledge to the team (Burns & Kerby, 2012). Having diverse teams allows for the possibility to fix a problem or perfect a process by using different employee’s experiences and past knowledge to find solutions. A diverse workforce can drive economic growth and capture a greater share of the consumer market (Burns & Kerby, 2012). With diversity as a core value, the recruitment pool is widened to find the most qualified candidate and reduces employee turnover as a result. An organization can be highly competitive with a diversity initiative by adapting to a changing environment (Burns & Kerby, 2012).

Diversity is vital in today's workplace. Having a diverse workforce opens up a wealth of possibilities and helps to encourage creativity and innovation.

Managing Diversity in the workplace is more than just an acquired skill, it is "a way of thinking" (1). It involves creating an environment that allows all employees to contribute to organizational goals and experience personal growth. The key is to help employees reach their full potential by creating an environment that will allow them to be motivated and productive and ultimately, be beneficial for the organization.

The way in which an organization tackles diversity determines its negative or positive outcome. All the 5 companies agreed that diversity has contributed to their success. Some barriers were identified in managing diversity like the difficulties faced by women in managing the work and family, fear of discrimination, resistance to change, diversity is not seen as an organizational priority, resistance to change and unsupportive working environment for diverse employees. Diversity contributes to more productivity but if not properly managed could hinder success.

Hiring a diverse workforce is valuable in enhancing effectiveness of any manager or leader for many reasons, as outlined by Kerby and Burns (2012): (1) a diverse workforce drives

Benefits of a high workplace diversity environment is it not being stuck to conformity in group thinking, or being narrow-minded with similar thoughts and having preference to only be around people who think like you do which is known as the “diversity paradox”. According to a quote stated from Friedrich Nietzsche, Hackett (2014) “The surest way to corrupt a youth is to instruct him to hold in higher esteem those who think alike than those who think differently” (p. 415). Instead, it reiterates the importance of having a diverse workplace because it constructs better ideas, coming from different minds, and build upon each other through brainstorming. However, a poor workplace diversity can also adversely affect one’s motivation, which leads to overall job dissatisfaction and demotivation. When there is poor workplace diversity, you can see less communication barriers and cultural resistance, but it also makes it harder for individuals to get used to working with others that aren’t the same as them. This can become a form of adversity for businesses if their employees cannot develop a strong skill set to adapt with not only coworkers but also customers in the environment. Therefore, better communication and interaction skills are essential to promoting a business and making it successful.

Making sure equality and diversity procedures are followed in a business environment will impacts on overall success of organisation. By recognising the strengths of differences between individuals company can get a great advantage in terms of employee motivation and clients satisfaction.

A diverse organisation is one in which people can learn new things from different perspectives and cultures and their experience will be enriched and therefore the organisation will work better due to the learning that takes place such a new and improved ways of doing things. Both the employer and the employee in this instance will benefit. Employers will benefit as they will have a team which is better equipped to work effectively and the employees will benefit as they will learn new skills and ways of working meaning their career prospects will be enhanced.

Diversity in the organization can affect the employees and their behavior in many ways. The effect can be positive and negative in the same time. The positive effect is, it will wider employee knowledge, skills, and attitude which will allow the organization to become more competitive globally. Higher diversity of employees mean higher diversity of knowledge, skills and abilities. Sharing experience inspires innovative thinking (Claudia Quaiser-Pohls, 2013, p. 41). Today in the modern workplace, most organizations will have

* Greater diversity leads to greater innovation and productivity which is crucial in being successful on the market. It encourages different perspectives and ideas whilst fostering innovation as well as ability to come up with wider range of solutions to a business problems and challenges. Available at: http://www.slideshare.net/fred.zimny/forbes-innovation-through-diversity?related=1 (Accessed:13th October 2015)

Organizations must stop visualizing diversity as an issue and start seeing it as a benefit for the organization. There are several reasons why a diverse workforce will add value to a company. Most businesses, either large or small, work on a global scale; the information age has brought the entire world a lot closer. Having associates that can deal with different cultures around the world is crucial to an expanding business. A diverse workforce will help to build more rounded individuals with experience they will gain from a mixed environment. Customers will benefit from the diverse workforce because a company that makes a choice to be open and flexible with its associates will more than likely be easy to work with in a business relationship. Probably the most important aspect of having a diverse workforce is the vast knowledge gained by pooling the different life lessons, cultures and experience together thereby allowing everyone the chance to learn new and different business practices (Sappal, Pepi, 2002).

Attracting and retaining a diverse workforce benefits an organisation in making the business successful. The following

Diversity is what makes people different, not just culturally but in human differences. Having a multitude of differences in the workforce gives an organization the ability to use many ideas to reach a common goal. A person could say that a diverse group of people together in one room can accomplish greater achievements than a room filled with the same types of individuals. Managers understand the concept of diversity, and how important diversity is to the success of a company’s ability to implement programs that continue to develop a harmonious and diverse workplace. The recognition that diversity is a reality in the workforce has generated an enormous amount of activity over the years among leaders in business, government, and civil

The general line of reasoning is that if we learn to incorporate each other’s diverse traits and characteristics in the workplace, we can then use these differences to foster an innovative environment, which will give the company a competitive advantage over the competitors that do not accept workforce diversity. According to the Allied Academies International Conference, “Diversity is rapidly becoming a common practice among companies due to the increasing number of minorities entering the job market today. As these groups become more prevalent throughout companies, upper-level employees are facing numerous challenges when determining what changes must take place to create a positive working environment for everyone. Management is responsible for the development and implementation of effective policies directly relating to diversity to ensure the acceptance of minorities into the workplace and to aid in minorities’ success through equal opportunities and treatment.” (Marcia L. James, 2001, Academy for Studies in International Business Proceedings)

Diversity is important to companies because with a diverse environment people can benefit and learn from others' ideas. Other reasons for the importance of diversity to many organizations are the recognition of differences as prerequisites for high performance and continuous improvement, enhancing the effectiveness and creativity of the organization, and valuing conflicts as opportunities for more effective decision-making and problem solving. Diversity has a major impact on our behaviors in the work place.