Task 1: Planning for the meeting:
To start planning for your sales meeting with the Managing Director of ‘Active Sports’ you should create a simple table like the one below and fill in the details that you know:
Sales call with:
Venue:
Directions to venue:
Date and Time:
Dress Code:
Questions to build a rapport:
Strategies to overcome objections:
Resources needed for meeting:
Offers your business has at hand:
List all the activities needed to be completed in relation to this meeting and list them in order of importance. Make sure that you determine the purpose of the meeting, and amount of time that you are giving to serve the customer. Below is a table for you of my notes and extra details that you might need to consider
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Date and Time: Meeting will be on Thursday 26th November 2015 at 2 o’clock in the afternoon.
Dress Code: Dress code must be smart and formal with no overdoing bright colours. A smart grey business suit will be suitable.
Questions to build a rapport: To build a rapport with your customer you can ask questions such as: have you had a productive week so far? , have you got anything planned for the weekend? Ask the customer for their opinion on something that is a the top of the news (for example to Paris attack). The power of small talk is amazing and is usually what builds a link with a customer so be interested in what they have to says, sue effective listening.
Presentation of self: Presenting yourself in a sales meeting is inportant, you must stay friendly and be sympathetic with any of the customers objections however not to casual, stay professional and make it clear where your business stands. Personal hygiene is also important, you must be fresh and well shaven. You must make sure you have a clean mindset and language is pure and clean. Remember you are representing us as a business.
Resources needed for meeting: Resources to take to the meeting are things such as:
Product magazine. Price lists. Examples of strips created for other customers before. Examples of materials that your products are provided in. Any promotional materials,
Gaining a customer relationship is also a good way of meeting customer needs and you find out who they are so you are more than able to offer them what they need.
Understanding and listening attentively to the customer is important to the success of a business.
It is dress down. However, OTCs please be business casual. Presentation is key. Custodians, If you wear a t-shirt, please make
According to one source, a key quality for success is empathy. An empathetic person can relate to their clients both by experiencing the same feelings as them and by creating a welcoming and respectful environment for them. When a salesman displays empathy, he is gaining trust and building rapport with his clients by showing that he supports them and is not arbitrary. With regard to the second part of this question, it can be related to the first; arguably one of the most persuasive tools a person can use is rapport. Average businessmen will talk about their business and their accomplishments within the company, but a successful salesman will turn the conversation onto their customer, asking about them and their issues and what they would
Many men choose a simple suit, and women a nice skirt and blouse. Jewelry, makeup, and heavy fragrances should be kept minimal, as well as keeping hair neat and out of the eyes.
This paper describes the fundamental principles needed to acquire to be successful in sales. For example, "The Best Damn Sales Book Ever", by Warren Greshes, contains fifteen chapters and sixteen fundamental rules that craftily frames, "success". Success is told through Mr. Greshes personal stories and experiences, while providing concrete guidelines on becoming a salesperson. First and foremost, the book aims to motivate and inspire, and give the reader essential ideas on what goes into a successful career and a balanced life. Furthermore, the book offers effective techniques because Mr. Warren's stories have a universal charm that hilariously emphasizes the lessons and issues sales people have to face every day. Lastly, his bluntness and
Business dress: For men business dress is suits and ties and dark shoes. In summer season full sleeved shirt and a tie is additionally
dress fair in a tasteful sense with just the common blue jeans, t-shirt, and usual ball cap. There
All females must wear an appropriate formal dress that is longer than knee length. Nothing too exposing please.
I know these are the days when dressing down is cool, but every man should own at least one amazing suit. Find yourself a dark suit in a neutral color like black, gray or navy, and if you want to go for a trendier option, get one with pinstripes. Save the suit for days when you have important meetings or are seeing clients. Wear your suit with a dress shirt or oxford shirt. Since business casual doesn't call for a tie, leaving the first
Make a connection with the consumer. The customer should feel how to be a wonderful salesmanlike you can relate and comprehend them. With this in mind, you can not approach each sale the same way. You would sell in a different way to a "biker kind male" than you would to a 70 year old lady. You have to find a method to develop a trust to engage in purposeful chat. It is very tough to sale to someone that you have trouble building a connection with. Research your customers tone, language, and
In the world of sports management, sports marketing has created a special niche. Sports marketing shares similar principles and elements that traditional marketing does, however there are several unique differences. The “marketing mix”, which is the “blueprint” to a marketing campaign, are commonly referred to as the “Four P’s”: product, price, place and promotion (Masteralexis, Barr and Hum 2012). These elements are tailored to meet the unique needs of the sports management professional and ultimately spell success. The media is one of the most powerful tools sports marketers utilize when marketing sports products. Marketing communication “are the channels used to deliver messages to prospective attendees”, which include the following channels: newspaper, radio and television (Clow, Fetchko and Roy, 2013). Nearly everywhere we go there is some type of advertisement enticing us to view a regular season game or buy a season pass, be it basketball, football, baseball or
You cannot approach any merchant as if you are scared to ask to speak with the person in charge of advertising or marketing. You cannot be afraid to ask for the Sale. You must pursue this endeavor with CONFIDENCE not cockiness!
The purpose of this Sales Plan Guide is to serve as your guide in your role as Sales Manager. This model provides you with a number of sales management planning ideas and a variety of operating templates that can be used by you and your
an explanation of how to develop a rapport with colleagues and customers through the use of effective verbal and non-verbal communication skills