Porter's Value Chain

The most important factor for a successful organisation development is the organisational culture. This includes CEO, managers and employees. In order to understand the organisational culture and to assess the positives and negatives of the working environment an evaluation method need to be applied. This can include staff reviews, 360 degree feedback and training assessment to check if the training provided is producing the required learning results. Other important factors include:

A descriptive methodology will be used to determine the current culture of the Organisation, through research and survey from the Organisation’s website and from current employees. This is going to give us a general picture of the current culture and also analysed to determine how effective the current culture is.

The organization culture as a leadership concept has been identified as one of the many components that leaders can use to grow a dynamic organization. Leadership in organizations starts the culture formation process by imposing their assumptions and expectations on their followers. Once culture is established and accepted, they become a strong leadership tool to communicate the leader 's beliefs and values to organizational members, and especially new comers. When leaders promote ethical culture, they become successful in maintaining organizational growth, the good services demanded by the society, the ability to address problems before they become disasters and consequently are competitive against rivals. The leader 's success will depend to a large extent, on his knowledge and understanding of the organizational culture. The leader who understands his organizational culture and takes it seriously is capable of predicting the outcome of his decisions in preventing any anticipated consequences. What then is organizational culture? The concept of organizational culture has been defined from many perspectives in the literature. There is no one single definition for organizational culture. The topic of organizational culture has been studied from many perspectives and disciplines, such as anthropology, sociology, organizational behavior, and organizational leadership to name a few. Deal defines organizational culture as values,

Steve Denning (2011), states that customer delight is the firm’s new bottom line and delighting the customer from outsets to outcomes. By focusing on delighting the customer the firm makes a lot more money than they would if they set out to make money. Delighting the customers make a lot of money. Customer delight = providing a continuous stream of additional value to customers and delivering it sooner. It is measurable and means a different way of running the company.

Organization Culture assist employee and their surrounding the values and behaviors that formulates the environment. The culture are constructed by the people, however, the continuation of this culture lives through the creator themselves (Cheney, Ganesh, Zorn, & Christensen, 2011, p.77). Many factors form a culture, but until people recognize these aspects, they do not perceive the culture in face value. In this paper, analytical skills are implemented to assessing organization culture at Tinker Airforce base.

ABC Corporation has a culture that is based on providing award winning after-sales service to ensure it has repeat customers (WCM 620 Final Project Case Study, 2017). Thomas prides himself on creating a culture that produces high-performance numbers by encouraging his employees to handle a high volume of calls. Thomas believed that each employee should be clear on company protocol and performance expectations with a focus on high productivity (WCM 620 Final Project Case Study, 2017). During the conflict, Thomas believed that his front-line manager,

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Different company each has a work culture. Knowing the core value of an organization is significant to both founders and employees. It is a culture norm of a workplace. For example, job satisfaction, behavior, safe workplace and employees health. Furthermore, a set standard work environment, quality customer service, productivity, growth, and profit. Heathfeild Susan (2015), Human Resources Expert mentioned in her column, that a company's culture constitute of all life experiences every employee puts to the establishment. Also, influenced by the founders, and managerial staff playing a part in decision making and direction (para.5). The Statistical Analysis System (SAS) focused on its culture and core value making both the employees, customers and the corporation benefit.

Throughout the last twenty odd centuries, a vast amount of company leaders have altered and reinforced their management style and ultimately this has created high levels of inspiration, leading individuals to become a better leader. (Krebs. V, 2008, para.1).

Outbound logistics refers to physical distribution activities such as collecting, storing, and distributing products to buyers and involves (finished goods) warehousing, materials handling, network planning and management, order processing, and

The amount of work that the head of a team puts into a project is quite small compared to the total amount of work applied by everyone associated with the completion of the task. When defining the significance of roles within organizations, it is important to factor in the composition of the culture as a whole. Many people credit the creation of an organization’s culture to the head of the organization. While this single leader may define how they envision the culture to be, the members as a whole truly develop the culture. This insight allows us to shift our focus from the leader to the followers.

The main problem in this case is the conflict between two different cultures underlined by two divergent management styles. A loose and people-oriented management style, applied by the supervisor Mike Wilson which proved to be efficient with the current situation of Consolidated Life company, versus a strict and task-oriented management style exercised by the senior vice president Jack Greely, a style assumed by the management to be the reference model that reflects the company’s culture and to be followed by all managers.

A useful technique that most multinational organisations use to asses their strengths and weaknesses is the Value Chain, which was developed by Harvard Business School Professor Michael Porter. The value chain is a breakdown of activities within a MNE’s important activities – production, marketing, human resources management.

Samsung Group is a South Korean Multinational Company. Headquarter of the Samsung Group is in Samsung town, Seoul. In the beginning, Samsung was a small trading company and now it has evolved as a world class corporation. The group businesses in several sectors like digital gadgets, semiconductors, advance technology, Finance, Hotels, Constructions and many more. The inventions and the perfect value chain made them the leader in these businesses.

Within technology and the value system, this called for an emphasis on media relations to disseminate information to the local community and its leaders. Solid communication practices, i.e. strategic communications, was of the utmost importance to gain the respect and acceptance of the population.