Written Assignments: CS1_Ramada Demonstrates Its Personal Best
Description: Read the Ramada Demonstrates Its Personal Best case study and answer the three discussion questions.
Instructions: Write your responses to the discussion questions in a Word document and upload it for grading.
1 Build the management-research question hierarchy for Ramada.
Ramada’s Management-Research Question Hierarchy
Clarifying the Research Question
Discover the Management Dilemma
Trends show that customer satisfaction is decreasing in the hospitality industry.
Define the Management Question
What can RFS do to ensure its customer service rating does not decline?
Define the Research Question(s)
What are the factors contribute towards customer
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- American Hotel and Motel Educational Institute to learn what other companies were doing correctly to identify and hire the right people. - Unifocus to conduct in-depth guest surveys at every property as the Personal Best program roll out. - D. K. Shifflet –continued to subscribe to its syndicated research on customer satisfaction.
RFS also used internal research suppliers in that it sent twenty-four researches spanned out to visit management and employees from each of its 900 sites within a six-month period. The information collection team recorded all input and a detailed summary form was generated for each property. With all the information gathered from the internal and external research suppliers, RFS determined to implement the Personal Best program
e What sampling methodology was used? Why was this appropriate for this study? Answer: The probability sampling methodology was used in this case study. This type of sampling methodology was appropriate because RFS management dilemma was specific to the hospitality industry. Target audience of the research being conducted was specifically from Ramada hotel locations. The companies being research on how they were correctly identifying and hiring the right people were companies within the
Copy this document into Word or Google docs and for each question, write a short answer or paragraph as specified. Please use complete sentences. Upload your completed assignment to CANVAS.
With a small group, discuss the following questions. Choose someone to read the question out loud, and direct the discussion so that each person can offer his/her opinion on the topic. Have another student record the group’s response and choose a third student to report the information gathered to the class in a discussion.
Step Two: Background Essay - Refer to the Step Two teacher notes in the Mini-Q. Students can write out answers to the BGE questions or the questions can simply be discussed.
Directions: Read the captioned book. Then answer the questions contained in this study guide. Post your completed document to the appropriate assignment box on the course website.
The company has loyal consumers and retailers/manufacturers who are willing to fill out the quick brief survey to determine the best wardrobe that fits their body types. Consumers enjoy the data collection
Your essays will be graded on content to include grammar and spelling. Each case should take 1-2 pages including diagrams. The essay answers for both #2 and #3 should be 500 to 700 words each, in order to completely answer the questions. Please submit as one document.
4) Answer the questions which follow. Ensure that each response is in paragraph form. Each paragraph should be a minimum of 150 words in length, and must supported by direct and/or indirect quotations. Pay particular attention to grammar, spelling, and sentence structure, as well as to the proper documentation of quotations.
Answer the questions. When you are finished, submit this test to your teacher by the due date for full credit.
Write a 1,050 to 1,400 word paper addressing each of the six questions at the end of this assignment.
Q 1 Social Capital GEN 499 Week 3 DQ 2 Federal Policy GEN 499 Week 3 Assignment Annotated Bibliography GEN 499 Week 4 DQ 1 Call to Action GEN 499 Week 4 DQ 2 Final Research Paper Progress GEN 499 Week 4 Critical Thinking Quiz GEN 499 Week 5 DQ 1 Technology and Globalization GEN 499 Week 5 DQ 2 Reflecting on General Education GEN 499 Week 5 Assignment Final Research Paper GEN 499 General Education Capstone Entire Course Follow Link Below To Get Tutorial https://homeworklance.com/downloads/gen-499-general-education-capstone-entire-course/ Description: GEN 499 Week 1 DQ 1 Final Research Paper Topic and Plan GEN 499 Week 1 DQ 2 Social Media GEN 499 Week 2 DQ 1 Professional Resume and Cover Letter GEN 499 Week 2 Assignment Critiquing Internet Sources GEN 499 Week 3 DQ 1 Social Capital GEN 499 Week 3 DQ 2 Federal Policy GEN 499 Week 3 Assignment Annotated Bibliography GEN 499 Week 4 DQ 1 Call to Action GEN 499 Week 4 DQ 2 Final Research Paper Progress GEN 499 Week 4 Critical Thinking Quiz GEN 499 Week 5 DQ 1 Technology and Globalization GEN 499 Week 5 DQ 2 Reflecting on General Education GEN 499 Week 5 Assignment Final Research Paper GEN 499 General Education Capstone Entire Course Follow Link Below To Get Tutorial https://homeworklance.com/downloads/gen-499-general-education-capstone-entire-course/ Description: GEN 499 Week 1 DQ 1 Final Research Paper Topic and Plan GEN 499 Week 1 DQ 2 Social Media GEN 499 Week 2 DQ 1 Professional
Choose one (1) of the topics from the list of topic choices below. Read the topic carefully. Write a three to four (3-4) page paper (750-1,000 words) that responds to each of the items described in the topic.
Write a 2-3 page (single spaced, Times New Roman, 12-point font size) report answering each of the questions above. Use APA format for references. Each reference should have a matching in-text citation and vice versa. Analyses which integrate the material from the text book, class discussions, and external reference sources will receive higher points than those which don’t.
Write a response for each of the following activities. Check the Evaluation section at the end of this document to make sure you have met the expected criteria for the assignment. When you have finished, submit your work to
Hospitality Management is a difficult and competitive market, and any lack in customer service can result in defecting customers or the termination of a relationship between a customer and a service provider. In this paper we will look at Hilton a company that has continually ranked amongst the top ranking hotels and continues to improve. Hilton’s customer service ranks as one of the top hospitality providers in the United States. We will look at the history of how Hilton came to be the name brand it is today and some of their process the used to narrow the customer service gaps such as Hilton Honors, the Hiltons Reservation Customer Care, and RESMAX. We will look at how they look at how Hilton manages the customer expectations through the use of employee training and their decreased the customer service gap through employee retention. We will also look as how Hilton co-partnered with Citibank in order to offer its Hilton Honors member additional benefits in order to keep in line with the customer service that the customers have come to expect.