Kathmandu University School Of Management (KUSOM) Valero Energy, Elkay Manufacturing, J&J , and Overstock.com : The Move Toward Fact – Based Decision Making Submitted To: Mr. Sandeep Timsina Course Instructor Submitted By: Alisha Shah (12327) MBA – Term III, Date : 20th November, 2012 Valero Energy, Elkay Manufacturing, J&J , and Overstock.com : The Move Toward Fact – Based Decision Making Case Synopsis Data driven decision making or the fact based decision making is the typically adopted approach by many organizations. Organizations have been able to adopt it by synthesizing and sharing the key performance indicators, drawing insight from the information and developing culture …show more content…
| Uses both metrics and KPI. Dashboard uses KPI’s to highlight milestones in operation. | Visual Data technique used | It basically uses symbols and icons. | Dashboard uses mostly graphs, grids, gauges and variety of visualization technique to highlight the operational data. | Methodology | Most scoreboards are attached to methodology such as balanced scoreboards or TQM. | Dashboards are generally not attached to such methodologies. | Data | It provides data in summarized form for strategic decision | Dashboard provide more detailed data | Data refreshment | Monthly, quarterly, Annually | Intraday | Example: Customer relationship Dashboard/Scoreboards | Customer relationship dashboards use lots of measures that give you data about how yourteam is operating, but provide little insight into progress towards your goal of reaching maximum resolutions. Its measuring/monitoring, but not managing | Customerrelationship scorecards presents a quick picture of which strategy you need to concentrateto improve customer satisfaction but lacks any detail as to why are you struggling inBringing up maximum resolutions. | It is necessary for the managers to know the difference between the two because of the following reasons: * By understanding the
As the leading discount retailer in the United States, WalMart (NYSE:WMT) has consistently shown an exceptional ability to master the complexities of logistics, supply chain management, retailing and pricing management. The WalMart supply chain is among the most advanced and sophisticated in its use of analytics and information systems globally, often computing pricing variation and analysis literally overnight based on satellite uploads of information (WalMart Investor Relations, 2013). WalMart has also successfully taken a capital-intensive business model and transformed it into a retailing business capable of generating high profitability from low margin products based one efficiency alone (Zhu, Singh, Manuszak, 2009). WalMart is also one of the most-researched companies in the world, and continues to provide in-depth financial data on their Investor Relations site (WalMart Investor Relations, 2013). The purpose of this analysis is to evaluate the mission, vision, and overall strategy of WalMart and also define three objectives for improving the organization's financial position, showing how the objectives defined relate to the mission, vision and strategy of the company. In addition for each objective, meaningful performance measures are provided in addition to defined expected level of performance as well. For each of the objectives chosen at least one new
If we take an example of retail industry dashboards can be beneficial in analyzing the customers’s buying behaviour and analyzing the market situations. Retailers who use data to drive decisions run more efficient businesses and are more change-ready than others. Customized Dashboards offers solutions that can help retail industry visualize the market situation,increase customer satisfaction, reduce
Lowe’s is the 14th largest retailer in the United States and is presently planning aggressive expansion, opening a new store on average every three days. Lowe's revenue growth is primarily a function of penetration of the market increase resulting from a burst of new locations instead of the same store sales. Although Lowe’s has grown tremendously, it remains half the size of Home Depot and has serious debt burden that increases its risk level drastically. Lowe’s is Home Depot’s largest competitor because both companies have the same products, services, and enormous warehouse formats. In this major retail market Lowe’s and Home Depot stores go toe
A resource based view can help determine, and maintain a competitive advantage for Wal-Mart. In order to gain a clear understanding of their advantage, or lack thereof, it is vital that Wal-Mart determine what resources they have available to them. Once these resources are identified they must capitalize on them, and ensure that they provide them with a sustained advantage, and not a temporary advantage. For instance, Wal-Mart might find that there is a manufacturer that is not being used to their full potential, and is able to provide them with fast production and quick delivery of items for a great price. It would be beneficial for Wal-Mart to take advantage of this opportunity, as well as build a long lasting relationship with this manufacturer that will carry them both into the future.
Survival Strategies: After Cost Cutting, Companies Turn Toward Price Rises --- They Don't Call Them That, But Some Trim Discounts And Add New Premiums --- Charging Extra for Odd Sizes By Timothy Aeppel 1,783 words 18 September 2002 The Wall Street Journal (Copyright (c) 2002, Dow Jones & Company, Inc.) Inside the walls of American industrial companies, something unusual is going on: an all-out search for new ways to charge more money without raising prices. Goodyear Tire & Rubber Co. has chopped discounts to its biggest distributors, which had been taking advantage of favorable prices to undercut Goodyear elsewhere. Jergens Inc., a Cleveland industrial parts maker, has started charging big premiums for small orders of fasteners that it
An executive dashboard enables your company to make sense of an immense amount of data and make fact based real time decisions. The data allows decision makers to get a big picture understanding of the company by comparing metrics and determining where enhancements are needed. The dashboard enables you to combine
advantages and disadvantages for using each of these concepts at the company presented in the case study.
Which company do I trust to get it right? Which company would I rather do business with?” (Mckenna 5).
The organization that I have chosen for the purpose of this corporate finance analysis is Wal-Mart. As is well known, Wal-Mart is the global market leader of
Perhaps one of the most difficult managerial decisions in the 21st century is the decision to make a decision. Analysis paralysis, endless meetings, and corporate structure have made it painstakingly difficult to come to any real conclusions. So when the Chief Financial Officer, Bruce Berman, of Bloomindale’s was tasked with decision to implement ProfitLogic’s Pricing Optimization (PO) system, he called upon Daniel Gabbay, an analyst in the finance division, to make sense of the numbers and guide his decision making process. Berman was considering implementing a PO system to quantify the markdown
Franklin Electronics has a simple understanding of earned value management. They understand how to calculate cost and schedule variance, but they don’t know how to analyze the data that they gave to Spokane Industries. If they understood how to analyze these metrics in depth, they would have understood why the vice president was calling the emergency meeting and would have been
Thinking critically and making decisions are important parts of today’s business environment. It is important to understand how the decision making process works and the steps involved. The nine steps of the decision making process are: identifying the problem, defining criteria, setting goals and objectives, evaluating the effect of the problem, identifying the causes of the problem, framing alternatives, evaluating impacts of the alternatives, making the decision, implementing the decision, and measuring the impacts. (Decision, 2007.) By using various methods and tools to assist in making important business decisions an individual can ensure the decisions they make will be as successful as possible. In this paper it
When people argue with decision analysis and its achievements they usually mention the story of DuPont, an American chemical company. It managed to successfully integrate risk and decision analysis functions to both operational and strategic levels. The company claimed that Desciison and Risk Analysis not only brought tangible benefits to the company, but also intangible, such as increased attention and commitment to actions (Krumm et Roll, 1992).
There is predictive monitoring and predictive capabilities out there that businesses are taking advantage of to increase their competitive abilities. Case in point – recently a major commercial aircraft provider was unable to deliver an aircraft order to a customer timely because their ashtray company went out of business. A major bus company was also unable to deliver an order of buses because the company that manufactured and supplied their bumpers also went out of business. These two examples illustrate the power of information and the need to source strategically. It is not just the delivery of a component that is at stake, but the most capable allies that manage your supplies and impact your ability to deliver in the marketplace.
A management dashboard developed with the help of SAP shows how smoothly a critical process is running at a certain point in time. Information from the dashboard helps Burtons users identify inconsistencies a problems that should be monitored more closely.