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Real Word Negotiations

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Background With my wife, we decided in October to buy a (used) 2nd car for the family. She actually already owns a small 7 years old city-car, with an overall quite good condition both in terms of mechanic and automotive, but since she takes our children to school every day through some country roads, we just wanted to be reasonably confident that nothing could happen about the car engine. 1. Preparation of the negotiation We (my wife and I) started to prepare the negotiation from one main assumption: knowledge is truly power. Since normally in the car buying system the car salesman has the most information, we decided first of all to gather all the information we could in terms of price, facilities, characteristics etc. about …show more content…

Eventually, we got to a final agreement, that was a price of 7,500 euros, or about -12% less the first offered price. I decided not to trade in my used car because it would have cost to me about 300 euros more than what agreed above (and, moreover, I already had a private potential acquirer for that). In addition, it cost to me less to fund the car by myself instead of getting to any dealer financing (moreover, this refusal didn’t get to any increase of the final agreed price). We shook our hands, with a final agreement that the contract would have been signed by my wife during the incoming week, because she would have appeared as the car’s owner. Unfortunately, when my wife went to sign the contract, the salesman stated that the car had been already sold to another customer, because his colleague had already promised it to him (and he was totally unaware of that). He tried to apologize with us offering another (quite identical) city car with an additional discount of 500 euros, but my wife and I decided to decline his offer because his totally unacceptable behavior. In fact, we strongly believe that he decided to sell the car to another person simply because the latter offered something more than what was agreed just few hours before. 3. Outcome of the negotiation Also if we didn’t

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