Realistic Job Preview and Employee Turnover

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EMPLOYEE TURNOVER Employee turnover is sometimes the most expensive part of a business. It is the process of an employee leaving and then having to fill that spot on the workforce. The problem with turnover is that with each new person a corporation or small business hires, that small business or corporation is spending sometimes thousands of dollars, not to mention countless hours, be able to hire, train and get the employee used to working within the ranks of your business. This is time and money no small business or other company has to waste, but unfortunately some turnover rates are as high as 95 percent, meaning that only 5 percent of employees have been within the company for a long period. Employee turnover is also something that…show more content…
Tangible ways in which job satisfaction benefits the organization include reduction in complaints and grievances, absenteeism, turnover, and termination; as well as improved punctuality and worker morale. Job satisfaction is also linked to a more healthy work force and has been found to be a good indicator of longevity. And although only little correlation has been found between job satisfaction and productivity, Brown (1996) notes that some employers have found that satisfying or delighting employees is a prerequisite to satisfying or delighting customers, thus protecting the "bottom line." No wonder Andrew Carnegie is quoted as saying: "Take away my people, but leave my factories, and soon grass will grow on the factory floors. Take away my factories, but leave my people, and soon we will have a new and better factory" (quoted in Brown, 1996, p. 123). CREATING JOB SATISFACTION So, how is job satisfaction created? What are the elements of a job that create job satisfaction? Organizations can help to create job satisfaction by putting systems in place that will ensure that workers are challenged and then rewarded for being successful. Organizations that aspire to creating a work environment that enhances job satisfaction need to incorporate the following: * Flexible work arrangements, possibly including telecommuting * Training and other
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