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Reckitt Benckiser: Fast & Focused Innovation

Decent Essays

o CEO – Bart Becht o Reputation for rapid product innovation and industry leading profit margin o Powerbrands – a collective list of RB’s 19 Top Brands o Competitors: Procter & Gamble, Unilever, SC Johnson and Clorox RB’s POWERBRANDS STRENGTH WEAKNESS  Steady double-digit growth  Attracts a devoted customer base  Achieves 60% gross margin  26.4% net profit margin  Accounts for 70% of RB’s net revenue  Did not sell in as high volumes as P&G  De-emphasized R&D – receives budget of only 1.5% of net revenues  12 – 13% of revenues are invested into new product marketing for Powerbrands  Industry standard budget on advertising: 6% or 7% (RB is double)  30 – 40% of net revenues came from products introduced in the …show more content…

SOURCES OF INNOVATION • A flash of genius • Unexpected Occurrences o Unexpected Success – redesigned UNIVAC’s machine for applications as payroll o Unexpected Failure – Ford Edsel – market segmentation by income groups – lifestyles – Mustang o Novocaine – originally intended for use in major surgical procedures – found a ready appeal among dentists. • Incongruities (incompatible, not conforming, inconsistent within itself, disagreeing) o Shipping industry • Process Needs o Areas that needed innovation • Industry and Market Changes • Demographic Changes o Population of the elderly / Generation X or Generation Y worforce of the future • Changes in Perception o Change in meaning o Glass half full or glass half empty o Fear • New Knowledge o Innovations based on new knowledge – scientific, technical or social o Can be temperamental, capricious and hard to direct o Longest lead time (50 years) o Superstars of entrepreneurship – they get the publicity and the money o Example: evolution of Banking, The Computer, Cellular phones (mobile communications) PRINCIPLES OF INNOVATION 1. Both conceptual and perceptual 2. Go out and look, ask and listen. 3. Successful innovators use both the right and left sides of their brains 4. Has to be simple, and has to be focues 5. Do only one thing – otherwise, it confuses people 6. Start small – not grandiose 7. Work rather than genius 8. Requires knowledge, requires ingenuity, requires focus 9. rarely

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