This reflection acts as my third reflection since I have started my internship at Comfort Dental under the Guidance of Dr. Trino Nuno. Now, I have been working at Comfort Dental for a little over a month now. I have become immersed in the culture of the organization. This immersion includes me feeling like I am part of the team. I no longer feel like an outsider trying to figure out what I am doing. The other employees know me by name and involve me in all day-to-day tasks. However, the task that I do is still the same I am answering phones, checking that patient’s insurance plans are eligible to be billed, scanning paper documents into a hard drive, and shadowing doctors when Amy, the office manager, has no work for me to do at the front desk.
For this particular reflection, I have chosen to discuss two topics, which I have found to be of paramount importance to the operation of Comfort Dental. Communication plays a huge role in how successful an organization is. It is for this reason that I want to focus this reflection on how Comfort dental employees communicate with each other to achieve a common goal. First, I will convey what I have experienced their communication with me as an intern, and then I will discuss the climate in which they communicate with each other. Following a discussion of the cultural communication at Comfort Dental, I will then discuss the culture of the organization. In my previous statements, I have given a little personal account of my perceived
In this essay I will be explaining how I use good communication and interpersonal interactions with the residents I will meet on my work experience at a residential home for older people. I will be explaining the skills and strategies I will use to make communication making sure it is effective. My essay will talk about different types of communication for example one to one, with different types of people, including professionals and service users. I will use communication with a variety of people and consider the most appropriate form of communication to be applied making sure the needs of all individuals are met. I will also explain and discuss Argyle’s
In this assignment, I will talk about developing Effective Communication in Health and Social Care. In order to achieve, I will explain the role of Effective communication and Interpersonal Reaction in a Health and Social Care setting context. I will also discuss theories of communication such as Formal and Informal communication. In order to have good communication skills it is important to understand the effectiveness of communication and interaction formed between people.
Communication in the healthcare field may be a little different for some people. Healthcare requires the communication to have a purpose, and that purpose is revolved around a person’s needs. A patient with good staff communication during
Moreover, communication is the main key to develop an excellent job in this community. Communication is indispensable to work for this industry. According to my interview with the Director of Housekeeping at the Biltmore Hotel Los Angeles Diego Rojas, “Communication is fundamental for this industry, you have to communicate with people in the daily basic, as a worker of this field, most of the time you have to interact with people, talk about the conflicts, the good and bad situations”. Communications are either by
The dental hygienist is expected to respect the diverse values, beliefs, and cultures present in individuals and communities. When providing dental hygiene care, dental hygienists must support the right of the individual to have access to the necessary information and provide opportunities for dialogue to allow the individual patient to make informed care decisions without coercion (ADHA Policy Manual, 2016.) It is important for the oral health care provider to focus on the needs of the patient versus their own needs or those of the practice. It is also important that every patient be treated with the upmost respect regardless of race, color, age, gender, ethnicity, social class, disability or oral conditions. The patient must also be respectful towards the provider and dental team and what they are doing to improve the patient’s oral health. This balance allows the patient and provider to both be
It is important for policy makers to create services that are culturally sensitive since the United States is a culturally diverse country; moreover, Healthcare professionals needs to be culturally competent so that they can guide policy makers in making sustainable systems for individual communities. “Efforts to improve cultural competence among health care professionals and organizations would contribute to improving the quality of health care for all consumers” (GeorgeTown Health Policy Institutes, 2004, para 31). Language barrier is another culture issue that prevents the community from getting the care that they deserve. “Cultural and language differences and socioeconomic status interact with and contribute to low health literacy, defined as the inability to understand or act on medical/therapeutic instructions” (Shaw, Huebner, Armin, Orzech, & Vivian, 2009, p.1). There should be health policy addressing this issue because of the confusion and inappropriate treatment that many
Along with dental procedures, I observed various work dynamics while shadowing. I realized that social responsibility, leadership, teamwork, and communication are all important factors in a dental office. I am thankful for my past experiences that helped me to develop all of these skills. While shadowing I saw that it is crucial for a dentist to communicate not only with his staff but also with his
For this unit we have been looking at communication is all its vast ways. We have been studying the environmental factors and barriers that can occur in health and social care settings. For this task I have been asked to explain those factors that influence communication and interpersonal interactions in health and social care environments and to also look at the negative barriers to communication.
In a culture as diverse as the United States it is of utmost importance that individuals in settings such as the health care field learn to communicate with people from different cultures. This type of setting offers many chances for misunderstanding, miscommunication, and mistrust. It is imperative for the health care field to have an effective strategy to minimize these negative consequences of poor intercultural communication. One must also remember when implementing a communication strategy that there are many elements that effect the experience; cultural variations, personal dignity, and interpersonal relationships. An effective intercultural
Although there have been oral health care models, as well as, best practice concepts for oral health, there is still a host of barriers that prevent this problem from being minimalized. Factors including negative behaviors from both the staff and residents, dexterity, mobility, as well as a lack of dental supplies, often leave the residents or the health care personnel frustrated. Some of the factors that prevent dentists from caring for these residents is a lack of mobile equipment, lack of space, time away from their private practice, and low reimbursement rates (Dirks, 2016). The director of nursing, along with the administrator, must collaborate with dental personnel to change the culture and instill a higher value on oral health. On-site training and education must be included in oral care, along with infection control regulations. Most residents are not able to coordinate their own care and often rely on personnel at the facility for assistance. There needs to be a collaboration between dental personnel, facility staff, and the residents, to cultivate oral care as an integral part of health and wellness for each resident (Chaves,
Professional Communication is a very important element in the foundation for a strong health care system. Communication can also serve as a basis for basic health care administered. Communication is not only the one tool in health care in which we can control, but also what helps prevent the derailment in patient-healthcare professional trust.. Types of model that can help express how important professional communication is within health care is the movie titled, The Doctor. There are various examples in this movie in which the importance of professional communication is portrayed and supports the argument, as well. These types of examples and supporting data can also be found in real life testimonies of what type of situations can result from lack of professional communication in the health care setting. Communication teaches the importance in human-to-human contact that some hospitals and health care setting may lack due to the certain personality type that is more attracted to the roles of doctors. Professional communication should remain at the forefront of bed side manner and proper etiquette in the health care field and setting.
Communication plays a vital role in the healthcare setting, as the relationship with the healthcare professional sets the tone of the care experience and has a powerful impact on patient satisfaction. It is “the shared process in which messages are sent and received between two or more people which are made up of a sender, receiver, and message in a particular context” (cite, date). This essay highlights the importance of, and some common barriers to, effective communication in the healthcare setting. It involves many interpersonal skills such as effective observation, questioning and listening, giving feedback, recognizing and removing barriers.
John Cano ENGL 1301.4036 Dr. Hughes October 23, 2014 Arguing for Communication in the Education Field Successful communication skills are necessary for all dental professionals. Dental assistants collaborate with a lot of people every day, it is important to know how the communication process works in order to guarantee that the messages they send are received appropriately. People in the dental profession use reports and analysis from research, emails, letters and word of mouth.
This reflection acts as my fourth reflection since I have started my internship at Comfort Dental under the Guidance of Dr. Trino Nuno. The semester is coming to an end, and I have enjoyed my time at Comfort Dental., I previously had a clinical and administrative internship at Smile Works Dentistry in Rockwall, Texas and I can now tell you that my experience at these two dental practices was incredibly different. At Smile Works, I quickly got used to the way the practice was run because it was not that complicated and I only had one doctor’s schedule to manage. However, at Comfort Dental I still struggle with managing day-to-day functions. The reason I struggle is that Comfort Dental has three doctors and a lot more staff. Also, the computer system that I mastered at Smile Works is not the same computer system that they use at Comfort Dental. I got the chance to use all to same skills in this internship. I answered phones, checked that patient’s insurance plans are eligible to be billed and scanned paper documents into a hard drive.
Intro Transition: There are multiple different ways to have effective communication in health care facilities, it is just taking the time to do it that tends to be the hardest part.