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Reflection On Computer-Mediated Communication

Decent Essays

This project was unique as we were working with a real-world oversees client, my first experience doing so in a professional setting. While this project provided plenty of great experiences, the issues I faced were related to working with an external client that operates within an industry I do not know. This reflection will use the 4Rs model to identify common issues I faced. These issues are categorised under the three themes, computer-mediated communication, time-management and information overload. As I desire to work professionally as an international business consultant, thoroughly understanding these issues will identify underlining areas where I must improve before becoming a professional.
Computer-Mediated Communication (CMC):
A major factor that differentiated our project in this unit was that the industry partner and the other external ZigWay project groups were only contactable through computer-mediated communication (CMC) methods, either through email or online conferencing. While the industry partner provided her email address and allowed us to contact her anytime, we made no attempt to contact the external ZigWay groups. The main way all parties involved discussed together was through the audio only Q&A sessions. There were initial problems during these sessions, as audio issues made it difficult for all group members to be heard during these discussions. When I think about my previous experiences working collaboratively, both as a student and a professional,

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