Regional Medical Center Pine Ridge Case Analysis

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The results from the table indicate that there are some areas where Physicians Regional Medical Center Pine Ridge is rated better than Naples Community Hospital and GULF COAST MEDICAL CENTER LEE MEM HEALTH SYSTEM, but there are many other areas that the hospital rates the worst compared to the two and the national average. In terms of the communication between the patients and nurses, the hospital rates the worst compared to the other two, the national and state average. In terms of communication between the patients and the nurses, the hospital rates the same as Naples Community Hospital, but higher than GULF COAST MEDICAL CENTER. However, the score is lower than the national and state average. The hospital rates the lowest in comparison…show more content…
Enhancing the quality and safety of the hospital is the basis for the improvement of the score. The rating will only improve if the hospital will improve the general experience of the patients by making all the aspects of the care process better. The scores indicate where the hospital is in relation to competition as the basis for improving the services. Rationale for Selection of Criteria The quality of care remains an important element of the care process. Although major improvements have been made within the healthcare, the delivery of quality care has remained questionable. Patients are the source of the important insights on the quality of care, which forms the basis for effective improvement. In addition, the experience of the patients is the basis for understanding the quality of care. Health care can be argued to meet the quality of care standards if the experiences of the patients are positive. Given the important role that patients’ experience is high, other aspects of the care process can be said to be positive (Beattie, Murphy, Atherton & Lauder, 2015). The experience is the view of the patients about the quality of care. The views have an important role to play and should be taken into consideration in the hospital improvement plans. Valid and reliable information on patients’ experience is useful in care improvement plans. The Specific Steps in the Plan for Improvement The plan for improvement will be based on the steps for improving the experience of

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