Rutgers University, State University of New Jersey School of Public Affairs and Administration To: Professor SRINIVAS YERRAMSETTI From: Chunlu Xiao Date: Nov 9th, 2015 RE: Research Project on non-emergency municipal services offered through 311 1.Introduction More than half of the world population now lives in urban areas, and the urban population is expected to increase to five billion by 2030 (United Nations Population Fund). While rapid urbanization and urban growth continues, an increasing number of city governments are looking to the consolidation of municipal services as one of the ways to make their cities more efficient, effective, transparent, and accountable. A 311 program is considered one particular strategy for service integration. The 311 is a special telephone number supported in many communities in Canada and the United States. It can also be considered as city-level service integration initiatives. The number provides quick and easy access to non-emergency municipal services and information. 311 mainly have three big objectives. The first one as we mentioned before, they need to provide the public with quick, easy access to all City government services and information while maintaining the highest possible level of customer service. Moreover, they help agencies improve service delivery by allowing them to focus on their core missions and manage their workload efficiently. They also provide insight into ways to improve City government through
Their powers are authorized by the provincial government. Provinces and territories restrict municipalities in many ways and provide them with rules and regulations to set a basic framework for them. The amount of money spent, and strategies used are monitored through their intergovernmental relations. Their main concern is to provide the adequate services that individuals within their community need and use on a daily basis. These include emergency services (ambulance, fire services, etc.), child care (daycares), environmental services (recycling,
The benefits of the police department and social services working together to investigate when a child has been physically or sexually abused is a good combination because the police can work on catching and arresting whomever cause harm to the child, and social services can help get the child the proper help and also get the out of the place where the abuse was occurring. Social services can look at things going on inside of the child’s home and let the police know about their investigation so that they can have knowledge on the case before going forward with it. With them working together all in all it is the best solution for the child because in the end the child will get the exact treatment and care that they need in their difficult time.
In “Wither the Emergency Manager,” Niel R. Britton comments on Drabek's “Human Responses to disaster: An Inventory of Sociological Findings.” Britton describes six positive and negative issues in emergency management as it is today. In this paper, we will discuss the implications on emergency management as a field and on the individual manager.
The goals of the city Emergency Management operations unit are “to save lives, protect property and the environment, stabilize the incident and provide for basic human needs” (U.S. Department of Homeland Security 2013). A well developed emergency mitigation plan for this community will help to reduce the impact of disasters and save life and property. This paper will explore how different social groups of people react to disaster and various ways people react to disasters. Some of the key points to highlights on this paper include the importance of mitigation, each mitigation strategy listed, special needs population considerations. The paper will also access the applicability of the five hazard mitigation strategies including; hazard source control, community protection works, land-use practices, building construction practices, and building contents protection to the community.
Role of public service – to provide essential services well and to help the public to navigate to get services including help; it implements government policy to serve the public the best way possible and strives to meet the needs and hopes of the people of the land. It needs to communicate and to understand the needs and situations of users so that the services it provides will be appropriate and relevant. In the face of rising expectations, it needs to engage the public even more, to welcome the co-creation of solutions and to make improvements to current services and policy implementation. Too often, implementation is understood to be execution (for example, getting things done without sufficient consideration for communication). The key
Over the last ten years the issue of emergency management has been increasingly brought to the forefront. This is in response to a number of different events that highlighted the need for effective emergency management. As disasters ranging from the 911 terrorist attacks to Hurricane Katrina, underscore the need to have effective emergency management in place at all times. However, with the changing nature of the different threats requires that the emergency management system undergo a transformation, where it will eliminate the diverseness and rivalries of the past. This means that the various tools / tactics to change the situation should be examined and how the different silos (rivalries) can be resolved. These two factors together will provide administrators with the greatest insights as to how emergency management can adapt to the various threats in the future.
The United States emergency management communities are psychologically unprepared to deal with the loss of lives and property from catastrophic disasters; a price of overwhelming death and destruction affecting the international first response community. Many first responders lament to post-traumatic stress disorder (PTSD) (bostock, Matusko,Emp, Paterson & Bryant, 2013) and whereas, the global community has tried for decades to prevent such mental injury, the U.S., since the terrorist attacks of 9/11 and hurricane Katrina, is only beginning to understand the cost of sending emotionally unprepared personnel to national disaster front lines.
The book ‘Introduction to Emergency Management’ is written by George Haddow, Jane Bullock and Damon Coppola. George D. Haddow served as White House Liaison and Deputy Chief of Staff to FEMA Director James L. Witt from 1993-2001. Jane A. Bullock served as Chief of Staff to FEMA Director James Lee Witt in the final 5 years of her 21-year career in that agency. Damon P. Coppola is an emergency management planner and analyst with over 15 years of experience providing technical and subject matter expertise to clients in the public, nonprofit, private, and international sectors. It is very important to know the background of the authors. Two of the three authors of the book have served under the FEMA director James Witt. While reading
In order to understand the historical context of the emerging discipline of emergency management and how it is a continuing evolving process we need to look at our past. Throughout the history of mankind there have been disasters, with them being either man-made or by Mother Nature. In each of these instances we have taken what we have learned and tried to apply it, to make sure that a disaster on that scale doesn’t happen again. One of the early examples that explains why there is an emerging discipline of emergency management happened in 1803. In this year a congressional act was passed to help a small town in New Hampshire that was devastated by a fire, and was an early example of the federal government becoming involved in a local disaster
The primary goal of any emergency plan is of course to protect lives, property, and the environment. However, creating an effective plan is more involved than merely defining the threat which any given community may face. No, an effective plan necessary to deal with any potential disaster, be it man made or natural, must be carefully thought out. To accomplish this, it is necessary to look at planning as having ten critical principles, only by following these ten principles can an effective plan be formulated to deal with any potential disaster.
In the study of emergency management theory, there are many definitions at issue that we must discuss. I would like to give you a quick overview of some terms to the study of Emergency Management in the United States. The terms are fact, theory, opinion, expert opinion, thesis, hypothesis, and experiment. We will explore more into detail of their meaning and how these terms relate to Emergency Management.
Our University of Mary (UMary) EBP project team would like to acknowledge the following people with a heartfelt and sincere “Thank You.” Without your guidance, help, and assistance this project would not have been able to move forward and touch the lives of those patients on extracorporeal membrane oxygenation (ECMO) needing emergency intervention and management services. First, we would like to express our thankfulness to Claudia Dietrich, University of Mary faculty and Project Advisor. Her expertise in the capstone projects offered a higher level of assistance to keep us going and on the right track. She has guided our team through every step of the process and answered many questions with a calming reassurance. The ECMO team from
Emergency Management agencies are sometimes given generous grants to aid in research and apply to the field how they see best fit. This essay will discuss a wealthy donation of $250 million a year and how it would be best applied towards research annually. With competitive grants if the results are not warranting continued income then the grant may be lost and given to a competitor. Even as far back as 80’s in Great Britain and Australia, as well as the US, have seen great projects not being funded due to high levels of competition. Unlike assistance grants awarded by FEMA such as the Assistance Firefighter Grant (AFG) and the 1,800 grants mentioned on firecorps.org, $250 million a year would be a life changing award to any Emergency Manager. (Firecorps.org, 2012) (firegrantshelp.com, 2014) (El Paso County Fire Marshall, 2014)
Businesses vary. Schools, shops, restaurants, hotels, hospitals, banks, spas, and universities are all businesses in the sense that they all have corporate missions or targets to deliver whilst, at the same time being under constraints and pressures.
o Public Administration is an organisational effort it needed a close relation to people. In every Administrative system they have good relation between people and administrative agencies. It influenced the day to day life of the common people.