Riordan Manufacturing Strategic Plan Development

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Review and Summary of Riordan's Mission and Vision and Strategic Objectives

"Riordan Manufacturing is a global plastics manufacturer employing 550 people with projected annual earnings of $46 million. The company is wholly owned by Riordan Industries, a Fortune 1000 enterprise with revenues in excess of $1 billion" (Apollo Group Inc., 2004).

The Mission and Vision Statement of Riordan Manufacturing is four tier, concentrating on the company Focus, Customer Relationships, Employees and a Future Vision. The attributed discussed center upon the importance of a Quality Management Program, long-term relationships, innovative employees and sustaining future growth. By instituting "rigorous quality controls, and providing innovative solutions
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With globalization there are barriers to overcome, those being primarily communication and ideals. Quality production requires a careful at tentative eye from production workers, at all levels, as well as a system of checks and balances with quality assurance auditors.

How does globalization increase the complexity of total quality management for this organization?

The increased complexity of total quality management for Riordan lies within the area of supervision. Employees are held accountable for their production quality, although there are auditors. The Quality Assurance Auditors perform a limited surveillance with an objective to provide thorough, comprehensive and effective evaluations of Quality Programs, both domestic and international. The intricacy involves becoming aware of employees cultures and ideals, and learning how to utilize these to motivate the different personnel to work to their potential.

Globalization involves, simply put, bringing together people of a diverse background to work towards the same goal. Quality Management requires these diverse employees to work toward the same level of quality, conveying the standards of quality the importance of them, and how to accomplish producing quality products and or services.

Conducting educational programs and ISO 9000 certification programs assist Riordan management team in Total Quality Management. Management teams work with employees in educational upgrading programs for their workforce.
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