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Role Of Managing Diverse Workforce In Organizations

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Managing Diverse Workforce in Organizations
In the current age of globalization that is characterized by the intense competition among world corporations, strategic Human Resource Management (HRM) has become vital for the success of organizations. As a growing number of corporations around the world are turning into being multinational in nature, the workforce in such multinational corporations (MNCs) are increasingly becoming diverse, in regard to its cultural, economic, social, and personal attributes. As such, implementing a strategic approach in managing such diverse workforce is one of the pivotal roles of managers and administrators, in an attempt to put the interests of both employees and employers in the same direction (Kuo, …show more content…

In this context, an ‘employee voice’ may be defined as “all types of opportunities for employees to have a say and exert influence over decisions that affect their interests” Boxall and Purcell (2016). Hence, in order to effectively manage a diverse workforce within a given organizational context, a good and strong relationship should exist between employees and their managers, who would be able to understand their needs, respond to their observations, and react insightfully to any incompetency in their performance. This important employee-management relationship is investigated by many researchers. For example, Holland, Cooper, and Pyman (2012) conducted an important study to examine the relationship between employee voice arrangements and their trust in their management. The researchers surveyed 1,022 employees from various Australian organizations, concluding that “direct voice arrangements were positively related to employees’ trust in management,” while “union voice arrangements and perceived managerial opposition to unions were negatively related to trust in management” (Holland, Cooper, and Pyman, 2012). Therefore, getting a direct and clear employee ‘voice’ is a prerequisite of an effective management of diverse workforce in any organization.
When the ‘voice’ of diverse employees is adequately heard and their interests

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