INTRODUCTION TO PRINCIPLES OF MANAGEMENT DEFINITIONS Management is: • A process of achieving organizational goals by engaging in the function of planning, organizing, leading and controlling. • A set of activities directed at the efficient and effective utilization of resources in pursuit of one or more objectives, Kibera (1996). • The art of getting things done through and with people in formally organized groups. • The art of creating an environment in which employees perform as individuals and
ECS8C_C01.qxd 22/10/2007 11:54 Page 597 CASE STUDIES ECS8C_C01.qxd 22/10/2007 11:54 Page 598 ECS8C_C01.qxd 22/10/2007 11:54 Page 599 Guide to using the case studies The main text of this book includes 87 short illustrations and 15 case examples which have been chosen to enlarge specific issues in the text and/or provide practical examples of how business and public sector organisations are managing strategic issues. The case studies which follow allow the