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Case Study: Should I Outsource My Small Business IT Services?

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Should I Outsource My Small Business IT Services?

Without question, your small business must leverage technology to thrive, grow and maintain a competitive edge in today’s environment. Depending on the size and nature of your business, outsourcing IT services is a decision that will be unique to your operation and should be approached from both a strategic and tactical perspective.
In some cases, small businesses find that there is just not enough demand on a day-to-day basis to justify a full-time role. If you find yourself facing a decision to outsource your small business IT services consider some of the benefits.
Small Business IT Services – Why Many Small Businesses Opt to Outsource
Cost Savings
Controlling costs is typically the …show more content…

24/7/365 Coverage
As the complexity of your IT environment grows, so will the volume of problems or issues associated with it. And for any size business, downtime is a concern. And it’s costly.
Another common reason why small businesses choose to outsource IT services is access to round-the-clock support without the overhead that you might expect to pay if you hire your own on-call guy. Worries about sick days and vacations are eliminated.
Efficiency and Innovation
In addition to monitoring systems and troubleshooting problems, an experienced IT solutions provider can serve as a proactive partner and make recommendations on how your company can use technology to its advantage to improve processes, workflows and customer satisfaction. They can also offer advice on future IT requirements & best practices.
According to a Global Outsourcing Survey from Deloitte, 35% of respondents stated that one of the key benefits of outsourcing that they value is the ability to accelerate their business through innovation.
Increased Flexibility
Need to get started on a new project right away? Launching a project or implementing new technology may take weeks to get off the ground with an internal team due to the many business-as-usual tasks they must deal with. Outsourcing IT solutions provides the flexibility to scale up or down as needed and the agility to move forward quickly with the experience, knowledge & processes necessary to

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