I think Starbucks is so concerned with social responsibility in its overall corporate strategy because of its founder Howard Schultz. After reading about Howard Shultz it is clear to me that one of the reasons this company does so well is because of the high standards he holds himself and his company to. As a young boy he witnessed what his father had to go through in order to put food on the table for his family. He saw the struggles his dad had to endure while working for a company that did not put their employees first. (Ferrell, Fraedrich, Ferrell pg 400) It was for this reason that he has such a strong ethical position. Howard is a long-time advocate for increased awareness in business ethics. (Ferrell, Fraedrich, Ferrell pg 398). He gave a speech at Notre Dame in 2007 and spoke to the students about the importance of balancing profitability and social consciousness. (Ferrell, Fraedrich, Ferrell pg 398) It seems apparent that Howard is very concerned about the well-being of the employees, customers, environment and the community as a whole. According to Starbucks Website (2016) the core values and mission statement is as follows: “With our partners, our coffee and our customers at our core, we live these values” (Starbucks website 2016)
“Creating a culture of warmth and belonging, where everyone is welcome.
Acting with courage, challenging the status quo and finding new ways to grow our company and each other.
Being present, connecting with transparency, dignity
* The organization has strong ethical values and an ethical mission statement as follows, 'Starbucks is committed to a role of environmental leadership in all facets of our business.'
“To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time ("Starbucks", 2012).” Starbucks mission is to not only provide the highest quality of coffee but also make a positive impact on the world. Ethisphere Institute over the last six years has selected the World’s Most Ethical Companies and Starbucks has made the list every year. What are the key components that make Starbucks one of the most ethical companies in the world? Starbucks has developed the Standard of Business Conduct guide for their financial environment, as well as the behavior of their employees. Starbucks uses strict regulations and a variety of audits to ensure their
Two reasons Starbucks has been so concerned with social responsibility are the negative impact on the company if they aren’t and the financial and nonfinancial rewards because they are. According to our textbook, Starbucks has been engaged in responsible business practices almost from day one of operation.
We will begin this paper discussing whether or not Company Q’s actions have been socially responsible. In the scenario Company Q has chosen to throw out day old food instead of allowing it to be donated. The reason for their decision was to deter theft from the employees who may take the food instead of actually donating it. This in my opinion is socially irresponsible of Company Q. Company Q’s store has indeed faced some challenges, seeing as it is in a high crime area. More often than not high crime areas are also low income areas, a combination that surely both directly and indirectly effects the profits of the store. Profits are important as any business needs to be profitable obviously, but it should never be at the expense of people. People are one of the most vital parts of any business as you need them as consumers, and of course aid in running the business as employees.
Company Q is a small local grocery store chain who has made poor decisions when it comes to social responsibility. Company Q’s business is suffering because the owners’ do not know the heart of running a business, Social responsibility. When opening a business it is not all about the money. Sure it is nice to think about growth and reaping the benefits of a bigger bank account, but the first thing that is important in business is the consumers. Who is buying what you are selling? What will make consumers buy more, comeback, or tell friends? Businesses flourish around consumers. So if it is money you are after, then consumers are who you need and want. So in business in order for Company Q to get what they want and need, they will need to give the consumer what they want and need, social responsibility. Give back, it has always been said “It is better to give than to receive.” After careful review of Company Q's business actions, this company lacks social responsibility in many areas.
Companies today are heavily influenced by the demands of customers and stakeholders. Corporate social responsibility (CSR) refers to the social and environmental responsibility policies and practices developed by an organization to increase its positive influence and reduce its negative activity towards society (Parks, 2008). The business approach and corporate philosophy of an organization is easily altered due to economic pressures, technological improvement and stakeholder needs and demands. "Going green" or being eco-friendly is one such demand. Environmental and sustainability concerns originate most often from governments, consumer activists, and the general public (Schlosser, 2008). Thus, organizations must implement sustainability into daily practices. In addition, sustainability alters the nature of competition and drives companies to think differently about products, processes, and technologies (Parks, 2008).
Nowadays, many international companies take sustainable development seriously. They understand that sustainable development can enhance their quality of life and their reputation in public. Sustainable development is "development that meets the needs of the present without compromising the ability of future generations to meet their own needs." (Brundtland, 1987) Sustainability requires monitoring and managing all the person to ensure that our economy and society can continue to exist without destroying the social and natural environment during development. The sustainability includes three pillars, which are economic, social and environment, forming a triple bottom line. The triple bottom line demands that a company 's responsibility lies
Corporate social responsibility incorporates environmental, social, and economic dimensions that provide leadership and differentiation opportunities for perceptive organizations. However,
Socially responsible organizations are doing not only profit-making activities for their own organization but also activities that benefit the whole of society. Starbucks, which is an American coffee company, is an example of an organization that is doing socially responsible. They have been involved in socially responsible activities, which are categorized three parts; community involvement, ethic sourcing and the environment. Firstly, in ethic sourcing, they have built lasting relationships with their coffee producers since they were founded. They are engaged in being responsible for their coffee, tea, cocoa, and manufactured goods, and producing and purchasing them ethically, which is related to providing customers with coffee beans of
As the CEO of a medium-sized business, my priorities are not just to help steer a profitable company but also to make it a positive and contributing member of its surrounding community. This is especially important for a company that specializes in the packaging and marketing of healthy, nutritious and convenient foods. Natural Gardens Food Products offers a wide range of pre-packaged healthy options for breakfast, lunch and dinner that are great for healthy eaters who are on-the-go. Though Natural Gardens is inherently involved in promoting various campaigns for making healthy lifestyle choices, there is a large area of opportunity for improvement in its service to the community. The discussion hereafter will consider these opportunities for better Corporate Social Performance (CSP) and the stakeholders that will be directly impacted.
Becoming a socially responsible company is an ethical goal every business has a duty to strive for. As a small grocery store, Company Q currently has policies in place that do not create a socially responsible culture. Currently they have three main focuses that need to be addressed, the closing of stores in high crime areas, the high margins on health conscious and organic products, and the policy for day-old products. The current policies do not improve the companies reputation as a socially responsible company. In fact some of the actions negatively impact the company and its reputation.
Washington Metropolitan region consists of some of the wealthiest and most educated people in the country. And yet thousands of people are homeless in the community. The proposed corporate social responsibility (CSR) program aims to reduce the homeless population in the region by implementing a financial education program in homeless shelters.
Starbucks is renowned for its morality due to their innovative sustainability and environmental policies and operations. They strive to go beyond mandated regulations by implementing ethics as part of their core practices. However, no matter how flawless their code of ethics is; they, too, face ethical issues and commit unethical acts. First, they are responsible for putting small, local coffee shops out of business which creates a uniform retail culture throughout cities. Second, they advertise to provide 100% fair trade coffee when it is not truly 100% fairly traded. Third, they use hormone added milk that is detrimental to the human body as well as the environment. Fourth, they set unrealistic, unattainable recycling goals, so they were unachievable; in turn, their trustworthiness is hindered and their reputation is tarnished. Lastly, it was revealed that Starbucks discovered ways to avoid paying taxes in the UK. To this day, Starbucks continues to be recognized as an ethical company. Although sometimes controversial, they are innovatively striving to positively change the ways of society and business operations.
Seattle, Washington USA. It was founded in 1971 with the sole mission to bring the unique
There have been many changes in the way businesses are managed today than it was just a few years ago. Not too long ago, it used to be which product is the cheapest or which one is the most valuable, while nowadays these are not the important criteria in the product purchase process and there are many new factors that consumers consider. Many corporations understood these changes in society that evolved the Corporate Social Responsibility concept and its implications on the companies’ actions. New Balance, one of the biggest footwear companies in the world, was one of the first companies that saw the hidden potential in applying this concept. Despite the applications of social responsibility in the company’s daily activities, it faced difficulties in receiving recognition for its actions because of wrong actions that the company had made in regard of active communication with its stakeholders, difficulty in defining organizational understanding of what social responsibility is and more. In this case, I will present and analyze the actions that New Balance has to perform in order to have stronger and more successful CSR policy in the company.