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Standby Business Plan

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City of Glendale Water Services Employee Standby Policy Purpose The standby program ensures that the after-hours needs of the City are met in a reliable and timely way. The following sections participate in the standby program: • Water Distribution • Meter Maintenance • Wastewater Collection • Storm Water Maintenance • Public Service Representatives • Water Treatment • Wastewater Treatment • Central System Maintenance All Water Services staff working in any of these sections will be required to participate in the standby program. Supervisors may be placed on the rotation schedule. Procedures and Scheduling To participate in the standby program, eligible employees are required to have the appropriate skills, knowledge, …show more content…

If a participating employee requires leave during an assigned stand-by duty period, he or she shall provide a replacement and notify the appropriate personnel, including the supervisor and Central Systems Control Room, forty-eight (48) hours prior to the scheduled stand-by assignment. Employees wishing to trade or switch stand-by schedules should consult with their supervisors or applicable Department policies or procedures. Supervisory staff for each division will maintain a rotating schedule of standby participants. The schedule will be issued in December and will cover a twelve-month period beginning in January of the following year. Administrative staff will issue a weekly on-call schedule which will reflect any changes in the rotation schedule and will have the name and telephone number of all standby personnel scheduled. If a participant leaves the City, their position on the rotation will be filled by seeking a volunteer. If no volunteer is found, the vacancy will be filled by assigning it to another participant in the same section on a rotating basis. New employees who started during the year will be eligible to volunteer for relief coverage once their supervisor feels they are ready. They may be assigned to cover vacancies as mentioned above and will enter the rotation in the next year’s schedule. Every effort will be made to make sure the same person does not work the same major …show more content…

Under no reasonable circumstances can an employee on standby refuse to respond. Failure to respond can result in disciplinary action in accordance to HR policy and procedures. If the employee is sick and not able to participate, the supervisor will designate a replacement for that employee until the employee returns to full duty. The replacement employee will be paid the hourly on-call pay for their time on-call. The on-call pay will be split between the employee and the replacement employee based on the amount of time each participated in the standby program for the week Acknowledgement All the rules and regulations of the City and Department will apply while an employee is on standby. Each division supervisor should review all related processes and procedures with new and current employees to ensure they have a thorough understanding of them and their responsibilities while on stand-by, on-call, or when called out. Each employee who is designated to be on a rotational schedule for stand-by duty should sign the Employee Acknowledgement of standby, , and Call-Out Requirements one (1) time, and forward it for inclusion in the official Personnel

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