about change management is that “Change can be described as the approach to transitioning individuals, teams, and organizations to a desired future (Kotter, 2009). Change management also speeds the process of delivering desired behavior change, to achieve anticipated results. The evolving nature of healthcare also has its attendant impacts on the health system. However, bringing about a change in a hospital to a set standard, according to McCarthy & Eastman (2011) involves multiple steps. Some of the