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Strategic Brand Concept Image Management

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Strategic Brand Concept-Image Management Author(s): C. Whan Park, Bernard J. Jaworski, Deborah J. Maclnnis Source: The Journal of Marketing, Vol. 50, No. 4 (Oct., 1986), pp. 135-145 Published by: American Marketing Association Stable URL: http://www.jstor.org/stable/1251291 . Accessed: 05/05/2011 16:31
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Finally, a brandimage is not simply a perceptual phenomenonaffected by the firm 's communicaconsumers tion activitiesalone. It is the understanding activities enof brand-related derive from the total set gaged in by the firm. Thus, unless effects on the brand of image also are considered,the implementation PLC in long-runmarketperstrategiesmay cause a decline formance. Positioning/repositioning strategies, though inthe corporating notion of image (and indirectlysales), do not typically indicate how the image can be managed over time. Instead, short-term, market-driven factors such as currentconsumer needs and competitors are used as a basis for managingthe brand 'simage/position (Aaker and Shansby 1982; Arabie et al. 1981; Keon 1983; Trout and Ries 1979; Urban and

Journal of Marketing Vol. 50 (October 1986), 135-145.

Brand / Management 135 Concept-Image Strategic

Hauser 1980; Wind 1982). Because both positioning and repositioningdecisions are based on currentconditions, they are not strategicallyoriented. The purpose of our article is to provide a longterm frameworkfor managing the image over time. Managingthe image over time necessitates the coordinationof communicationactivities with other salesinducing activities. We propose a normative framework that allows for such coordination.The proposed termedbrandconceptmanagement framework, (BCM), is defined

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