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Strengths And Weaknesses Of Ebay

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Competitive superiority: whose resource is really better. eBay has improved substantially in terms of committing internal resources to improving customer experience. Other sites such as yahoo or Amazon, might still have better services, but eBay has IIMK IIML
Conference on Global Competition & Competitiveness of Indian Corporate 546 the first mover advantage, and its has one resource in particular that cannot be replaced: a large and loyal community. SWOT Analysis of eBay is carried out to get onto the finer and intricate details that eBay has adopted in such a shorter span of time to achieve profits in millions and is able to maintain a customer base that is again unbelievable. The strengths of eBay could be identified …show more content…

Pierre Omidyar, a French entrepreneur, was just 28 when he sat down over a long holiday weekend to write the original computer code for what eventually became an Internet megabrand. The brand has grown tremendously over the decade or so since its conception. The company exploits the benefits of Customer Relationship Management (CRM). Buyers and sellers register with the company and data is collected by eBay on individuals. This is the Business-to- Consumer (B2C) side of their business. However the strong customer relationships are founded on a Consumer-to-Consumer (C2C) business model, where strong interrelationships occurs, for example where buyers and sellers leave feedback for each other, and whereby awards are given to the most genuine of eBayers. The term ‘eBay' has become a generic term for online auctions. Other companies with such a strong position include Hoover for vacuum cleaners, and Google for search engines. Today it is common to hear that someone is ‘ebaying' or is an ‘eBayer,' or that someone is going ‘to eBay.' Weaknesses of eBay were as below, The organizations work tremendously hard to overcome fraud. However, the eBay model does

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