Summary Of Kelsey's Case

She does a good job digging deeper in regard to the rep whom she expected the call from and how the $600 fee would be waived.

- Was a strong introduction executed at the beginning of the call? Krista did mention the client's name but never reintroduced herself. We need to make sure that we are executing that every call this is part of the strong intro.

The case was brought to DCFS attention when a reporter stated on 7/11/17, OPWI attempted to obtain an emergency order of protection on behalf of Kiara (age 7). Reportedly Ashley (mother) is actively using METH and also methodone she gets from a clinic, and is also involved in prostitution. Ashley told OPWI that Ashley ''can't wait outside for the bus to go to drug court because she's done bad things to people (robbed people, committed home invasion, taken people's money and drugs) and these people are after her.'' Reporter states that one of these people came to OPWI's house looking for Ashley and scared Kiara. Ashley recently got out of jail, stayed with OPWI for a couple of days, left last Friday telling Kiara she would be back in a couple of hours, didn't return

Penny Ann Beernsten, a thirty-six year old small business co-owner and physical fitness instructor, went through a traumatic experience on the afternoon of July 29, 1985. She jogged at a stretch of Lake Michigan shoreline in Wisconsin. She was planning on meeting with her father at the beach at 4:00 PM and she started the jog at 3:50 PM, but was grabbed and taken to the woods where she was raped and deprived her of oxygen by suffocation until she passed out. When she woke up, she walked out of the woods, where couples comforted her until she found her husband and finally the police. (Possley).

- Conclude the call properly. Nancy misses the opportunity to ask if the client had any other questions before concluding the call. It's important that we do this in order to help promote a one call

Heather Fisher lost nine liters of blood after she delivered her daughter Jasmine. It is a miracle that she survived. Heather had a high-risk pregnancy, and she was already at an increased risk for hemorrhaging because of her previous C-section scars. She went into labor at just 30 weeks pregnant.

The underlying issues in both cases are racial discrimination. For Cheryl Boulden in the affirmative action case the issue is being “an African American woman among the good ol’ boys in Indiana.” She was recruited because of race and her permanent handicap was seen as an asset for a diversity program lacking any. Yet these qualities made her a target of racism. Susan Finn’s ethnic discrimination presents a dilemma of how to deal with a contract physician’s abusive behavior “toward Hispanics and female staff as well as patients” (Reeves, 2006, p. 79). While the issues of racial and gender discrimination is not unusual, the failure of these agencies to address multiple complaints is.

Cynthia has the opportunity to ask the servicing advocate to bring the client on the line right away. It is important to take the call right away in order to avoid excessive hold

“If there are any points on which you require explanation or further particulars we shall be glad to furnish such additional details as may be required by telephone.”

Client is asked coping questions and the miracle question. Coping questions consist of asking the client questions on how they plan on dealing with a situation. An example of this would be what would you do when someone is drinking in front of you and it’s starting to trigger you? The miracle question is asking the client if they woke up tomorrow and all their problems were gone how would they know or how would that look for them? The last type of question to be discussed is scaling questions.

The Roman Empire was one of the greatest empires in that era until something major happened. The Roman military became lazy because of how much freedom the citizens got in their life with the Huns. So what were the key reasons on how the Roman Empire to crumble? Rome crumbled because of its military problems in the army, foreign invasions that attacked Rome, and their poor political leadership in the government. Of these, the most important reason was poor political leadership in the government.

On 05-01-2019 at approximately 0100 hours, Sgt Harris and I made contact with Sharon Haley at her residence at 723 Price St. Haley was asked if she knew who caught a cab from her residence. Haley stated the only person that was at her house earlier was Mark Keirsey. Haley stated Keirsey had a friend that was picking him up. Haley stated Kersey left when she was in the bathroom changing. Haley stated she has known Kersey for years. When asked for help with what Kersey looked like Haley stated Keirsey was tall, she was not aware of any facial hair, and no tattoos. Haley was extremely vague when answering questions and wasn't very cooperative.

Repeat back to the client what they have said, and ask them if you have

Autonomous sensors nodes to monitor physical or environmental conditions, such as temperature, sound, vibration, pressure, motion or pollutants and to cooperatively pass their data through the network to a receiver (destination) [1] [7].

Management is a user of financial analysis. Which of the following comments does not represent a fair statement as to the management perspective?