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Swot Analysis Of Virgin Media

Satisfactory Essays

I. Marketing Communication and its role to:
1. Differentiate
To differentiate a product is to make customers aware of its benefits and values. By differentiating it from competitors, the customers can position the product and/or service in his mind and either be loyal to the brand or deny it.
Virgin Media is really counting on differentiating their products and services from competitors and this can clearly be understood in their ‘Vivid 360 party’ created by virgin media. The company launched a virtual party and invited all the community to join them by just using their phones, computers and headphones to feel part of this party. (Virgin Media, 2016). Thus, to test and discover the high connectivity of their vivid 200.
2. …show more content…

Marketing Communication Mix
1. Communication tools
To reach a specific target group, different communication tools and components are used to reach customers and increase brand awareness such as; public relations, sales promotion, personal selling, advertisement and sponsorship.
For Virgin Media UK case, the company is giving a lot of importance to sponsoring by supporting a lot of athletes, event and activities. For example virgin media is sponsoring “The London Marathon” as an event, “Lynsey Sharp” as an athlete in the Commonwealth games and fundrsaising as an activity. https://blog.virginmoneygiving.com/?s=sponsor+
Virgin Media are also investing in advertisement by using celebrities’ endorsements such as; Usain Bolt or even regular people sometimes.
For public relations and as reported by (Matthew Chapman, 2012) in the Marketing Magazine, Virgin Media has made a "brand intensification group” to support its image. The group will guarantee that they take advantages of all their brand properties by participating in the V festival which will be held this year as well. Through this event, the team will build relationship with people to report any issue or advice to the public relation …show more content…

Categories of Media
Communication through Media can be divided into three categories.
Firstly, ‘Paid Media’ are the media that we pay for such as TV advert, billboards, and flyers. And as mentioned above, Virgin Media is using a lot of TV advert with celebrity’s endorsements, in addition to billboards and flyers (See Appendix 1).
Secondly, “Owned media” are the media that the company own and don’t pay for it. Virgin Media gives a lot of attention and importance to its owned media. For example; the company owns websites such as their main website “virginmedia.com” for particular users, and their business to business website “virginmedialbusiness.com”. The company is using a lot of Social Media under the same name “Virgin Media “such as Twitter, Facebook, LinkedIn, Google+ and Instagram.
Finally, “Owned Media” is the publicity generated through these Media. All what Virgin Media is doing to increase brand awareness and customers is reflected in the number of like on their Facebook with 362K followers as well as Twitter with 172K followers, LinkedIn for its part generated 10,001+ employees and Instagram only 1000 followers which needs some

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