THE RELEVANCE OF SHORTHAND IN MODERN OFFICE OPERATIONS
For the effective discharge of their duties, professional secretaries must have a mastery of the basic office skills. These skills include Shorthand, type writing etc. of all these skills, shorthand happens to the most important and most challenging of all.
But in secretarial departments of most tertiary institutions, most students believed that secretaries no longer write shorthand in business offices with theinvention and installation of such machines e t c. This nation has contributed to their poor performance in the course since their interest is restricted to passing the course only and not in mastering this skill.
The purpose of the study is to determine whether secretaries
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Modern office technology and the secretary’s productivity in private business organizations For decades now, fast changes have been taking place in all facets of human life including the office environment. This is as a result of technological advancement. Every office in today’s business world, be it government, industry or other human endeavors, require facts and accurate information for quick decision-making. The office worker, including the secretary, expects certain support from the organization into which he/she is employed. This support can be technological (machines and equipment) and human.
In offices of past, manager’s dictated memos and letters and secretaries typed them. Most recently, business have developed word processing centers and relied on personal computers and even electronic mail in an effort to lessen the need for secretarial support and make the employee-secretary very productive (Ezoem, 1995; Osuala, 2004). As a result of changes in technology, the role of secretaries in business has changed tremendously from that of typewriting and shorthand dictation, answering of telephone calls and processing of mails. Today’s secretaries are exposed to office technology including the internet that make work much easier and knowledge more accessible (Edwin, 2008).
It is now easier to send messages by telex, electronic mails (e-mails), fax and telephones. Other
Nowadays offices use a large and varied amount of equipment to complete everyday tasks efficiently and effectively. The main ones found in most offices are: computers, printers, photocopiers, faxes, telephones.
Having advanced technology nowadays can be both of assistance and a nuisance when it comes to handling Information in the workplace.
A lot of people do not appreciate jargon. It is important to communicate in plain English. This is extremely important when you are writing formally. You must use plain English. Make this brief and easy to understand. Below is an example of a very longwinded way of saying something very brief.
Reflecting on this course over this semester, there have been many lessons learned that will be valuable, as we enter the business world. Our first lesson was to learn to work together, as a team, to prepare a short memo, long memo, letter, and email for use in the business world. This is a lesson that will experience many times as we do our daily work. Punctuation and grammar are so important to present to the client and other organizations that we are professionals. It could mean the loss of a sale or acquiring new business. It’s like dressing for work; looking professional or unprofessional.
• Email - These are replacing letters and faxes within the business environment and can be
In an era that has long gone bye, machines have taken over the process of tracking an employee’s information. Thus HR will create an information specialist position(s) to input the information of an employee when he or she is first hired, then the computer will use that number to route information to the necessary programs for data storage. This business system will need to do all the tasks that once were done by the HR personnel.
The using of technologies for communications will help closing the gaps between staffs and management and with the business stakeholders. By using of emails, video conferencing, webinar and social networks it helps to make the connections between staffs, whether they work in the same building, in different states or across the country. On the other hands, electronic messages and other ways of technologies based communications are always replaced for interactions that can be better suitable for personal interactions. This is can be worked as very effective when different opinions between a lot of staffs exists or when the exchanges of idea and message can be impacted by body languages and non-verbal information during
In the area of implementation and operations, Frederick Winslow Taylor, as removed as he might seem from the world of modern technology, would be pleased that computers ease the sharing of best practices across whole companies and industries. In the same vein, Deming would champion the continued quality and innovation possible, especially when technology is combined with cross-departmental communication. A structural manager can thus view technology as an aid in planning and control, as well as coordination and networking among employees.
Today, communication is taken for granted as almost everything is at the touch of our finger tips. We are no longer limited to how we can send messages like in people the 1800s. Today we have, more or less, perfected the technology and capability to communicate with others. Sending a message to one recipient or a mass of people is now simple, digital, and instantaneous. It is amazing to think about how we had to rely on
Before taking any courses, this student had a general idea of how communication is an essential component in any working environment. After taking many courses in the Polk State Bachelor's program, the course GEB 3213 (Advanced Communications in Business) was a course that enlightened this student on the essential skills and concepts that are necessary to know when working in a professional environment. This course taught this student how to be able to structure business communications for maximum effect through style, tone, and grammar, how to comprehend the strategies used to construct the types of business messages commonly used in the business environment, for example, like how to write a professional email. Also this course taught this student how to effectively research and organize information into effective business reports and visual presentations. Not only did this course set this student up for a bright future in the business world through means of communication, but this course also helped this student's writing when it came to completing the rest of her bachelors courses in the this program. The knowledge and skills that this student learned in this course will be essential key components that are necessary to have when working in a professional corporate
Writers in the workforce today need to be able to write visibly and with much detailed. It is very important that workers can write
Over the years, technology has become a major part for a business and for an individual as well. Technology has become so advance that it has made a major effect for the staff as well as for the customers. New technology has helped in many areas such as data and information storage, advertising, transportation and communication.
The impact of computer technology in the workplace has been enormous within the past decade, both positive and negative. Distant communication through the use of computers and mobile devices have overhauled the office setting completely. Email, social networking sites and the world of the Internet have opened a whole new avenue of communication. Technology has changed the entire workplace environment, the relationships, and how things get done.
As communication has evolved from Ancient times of cravings in rocks to pictograph, ideograms and alphabets to 1500 -1800 where printing was invented. Now for the 19th through the 21st Century communications is far more efficient from postage to radio broadcasting to internet which has become an important form of communication.
Electronic mail is utilized by various local, state and federal entities. E-mail provides a high level of convenience and accuracy in communication. "Over 40 million workers correspond via e-mail and that number is increasing 20% per year".[ii] Electronic mail (e-mail) is a form of correspondence that has become a popular form of communication in the public sector. Given its ease of use and convenience, e-mail is becoming the correspondence of choice through local, state and federal governments. E-mail is used to coordinate various levels of government, communicate information rapidly and disseminate information to a wide variety of persons in the quickest manner possible. E-mail also delivers cost benefits when compared to the cost of postal services.