The case presented is pertaining to the Transportation Security Administration, more commonly referred to as the TSA. This agency was created following the attacks on September, 11, 2011 and is best known for its work at airports screening people and baggage entering the gates. Though many individuals appreciate the work and security measures taken by this organization, there are many that have not had a pleasant or ethical experience. These issues mostly arise from the workforce employees that are making many mistakes. (Noe, Hollenbeck, Gerhart, Wright, 2009) According to the article, the management of the TSA has been facing challenges involving maintaining the best workforce for the duty. There have been several cases reported of items …show more content…
The first one is designing of the Job. Through this, the employees have ceased to see them, elves has just screener but law enforcers. This has led to the replacement of the job title “screener” to security officers. The training of employees on interpretation of x rays and searching of the property has also been improved (U.S Congress, 2007). TSA management have also started motivating the employees through rewarding the best performing employees. These changes have helped in reducing the employees’ turnover substantially. However, much has to be done to improve the efficiency of the employees. For example, the management should show respect to the employees individually not considering the job they do. Respect is a powerful motivator. If employees feel genuinely respected, they will mostly likely go an extra mile in their duties to help the success of the organization (Jackson, 2011). The management should also offer support to employees when it is genuinely needed. This will include emotional support in case of unfair criticism. This would improve the employees working atmosphere hence they will deliver …show more content…
It also investigates the charges aggressively to make sure that the truth is known and justice is guaranteed to each party (U.S Congress, 2007). There are more practices in human resource management should offer regular training to the employees on ethical behavior and legal obligations. This practice is very effective in dealing with religious discrimination, prejudice and disability rights (Jackson, 2011). The management should engage employees in meaningful discussion on dealing with historically oppressed groups and they will be educated on how to relate with others legally and fairly. The managers should also lead by example. The behavior of the leaders affects that of the employees. The management should investigate the backgrounds of employees. They should make sure that they have honest employees. During the interviewing of employees, the recruits should be asked a few ethical questions to gauge on how they can react in case of an ethical
In a professional environment it is important as a manager to have a specific viewpoint and guideline when it comes to leading a team. Managers are leaders who must know their moral viewpoint and stance before taking on the task of being a leader. This paper will discuss my ethical viewpoint on how managers should lead a team along with the five characteristics I believe a manager should possess and why.
As with any government organization the TSA has taken much criticism on its security practices.
According to allgov.com (2011), “The United States Congress passed the Aviation and Transportation Security Act on November 19, 2001 in the wake of the September 11 terrorist attacks. The act established the TSA and placed it in the Transportation Department, charging it with hiring security screeners at some 450 commercial airports within 12 months.” The TSA is responsible for the protection of the United States’ transportation system including, airports, airplanes, mass transit systems, highways, railroads, and ports. As an economy, American business and individuals depend on the United States’ transportation system for not only commuting to work, but for shopping, socialization, business, access the healthcare, among other things. Suffice it to deficiencies in the transportation system could cripple the United States’ economy. Since its inception in 2001, the TSA program has faced many issues and problems, including but not limited to turnover, mistreatment by
On September 11, 2001, 3,000 of Americans was killed in a series of coordinated terrorist attacks in New York, Pennsylvania, and Virginia. In response the United States established a Transportation Security Administration (TSA) and heighten its security throughout the transportation system, which were designed to prevent similar attacks in the future. This research paper will discuss the history of the TSA and what it does, how TSA improve aviation security, and the cargo screening process. This paper will conclude an overall debrief of my discussion about the TSA and transportation security.
The TSA also has been accused for many cases of baggage theft. The good that got stolen are: laptops, jewelry, guns, and knives. In 2004 there are 26,500 baggage reported of theft. 60 screeners had been arrested for baggage theft. 200 screeners got arrested in 2008, in 2009 only 11,700-baggage theft claims reported. The baggage thefts reduce because of the surveillance cameras installed around the airports and conveyor belts. From 2010 to 2014 only 25,016 thefts were reported compare to 2004 there were 26,500 reported. TSA had fired over 500 officers involved in theft from 2003-2015. From 2010-2014 the number of claims filed and paid out reduced about 35% (Penzenstadler, 2015). The airports with the most thefts reported are JFK, LAX, and MCO. In 2008 a WTAE-TV station in Pittsburgh did an investigation over 400 reports of baggage theft claims, TSA only reimbursed only half of the claims. No arrest was made or police report was filed. In 2012 ABC News interviewed former TSA agent Pythias Brown, who has admitted to stealing more than $800,000 worth of items during his four years employment with the agency. Brown stated that it was "very convenient to steal" and poor
TSA, or Transportation Security Administration, needs to be improved. It is time consuming, invasive and often ineffective because of pat downs and body scans. TSA is a major part of American airport security. In a world where such precautions are necessary, the system should be vastly upgraded to actually provide the security it claims to give.
The security breach at Logan airport was an avoidable incident. It was caused by the in attention of a single TSA employee, however the larger TSA organization had many chances to keep the employee from making this mistake. TSA is aware that there employees are doing very monotonous jobs but missing a single detail in weeks or months of work has severe consequences. Both the employee and the TSA had already taken steps to help with this kind of work, but they did not seem to go quite far enough.
The Patriot Act can also cause many inconveniences in TSA, which stands for Transportation Security Administration. “TSA is an agency that was created in 2001 agency to safeguard United States transportation systems and insure safe air travel,” (Computing, 1). They give airport security the right to search people and their belongings through screenings and
The TSA is no different than any other organization so with the self-regulation of the screening process with raises some questions. The TSA is very thorough in its evaluations of airlines and airports but its actions toward its own workforce’s poor performance is questionable at best. There have be multiple newsworthy stories related to problems with the TSA operated screeners, like the 2007 USA Today investigation which uncovered TSA screeners at Chicago O’Hare International Airport (ORD) and Los Angeles International Airport (LAX) overlooked three times more concealed bomb supplies than the private contractors at San Francisco International Airport (SFO). (Frank, T.
In November 2001, President Bush signed the ATSA into law creating the TSA as the new federal government agency in charge of airport security (CRS, 2001). With the TSA as lead, aviation security enhancement was standardized. Today, only one agency is responsible for all screening procedures along with comprehensive passenger and employee background checks. TSA control has provided standardized security regulations, procedures, processes, requirements, and training at all airports (GAO, 2008). Prior to ATSA, all airport security policies and procedures were general and vague. After passage of the ATSA, federal security agencies are now required to share vital security information about passengers and employees with airlines and airports. This includes crosschecks with the FBI and other watch lists (GAO, 2008).
Since the attacks of September 11, 2001, airport security has been called into question. On November 19, 2001 the Aviation and Transportation Act was signed into law by President George W. Bush, making airport security within the United States the responsibility of the government via the Transportation Security Administration (TSA). (Transportation Security Administration, 2001) Remaining with an airport security system administered by the government poses several pros and cons versus privatization of security organizations.
Contending with terrorism is not something that can be done overnight. It must be strategically thought out and well planned in order to implement the correct procedures. As supervisor of TSA the prevention plan I would put in place is first to analyze the level of security amongst the infrastructure (Schmalleger& Pittaro, 2009). Having firewalls in place gives that layer of protection from possible cyber terrorist, but this should not be the only line of defense (Schmalleger& Pittaro, 2009). Becoming familiar with the methods hackers use allows me to know the best computer security system to install as well as keeping my employee’s knowledgeable by offering mandatory classes in how to prevent cyber terrorism (Schmalleger& Pittaro, 2009).
September 11 attack changed our world, the peaceful society we have been nurturing for so long is forced into a war against terrorism. This fact has affected us in more than one way. The one under discussion is the way we travelled. After the formation of Transportation Security Administration, many of us are spending a lot of time in security check queues before boarding an aircraft. As a solution to this problem TSA has launched a TSA PreCheck program to let eligible low risk travelers pass through the security screening faster at a nominal fee of $85 for five years. However, many customers consider this is an expensive program.
Employees require motivation, reward and encouragement for maximum productivity. Punishment to workers not performing is also mandatory to prevent cases of poor performance. Ethical considerations must be looked at and employees must follow rules and company policies for plans made by management to be successful. Workers and management relate like a family and this has enabled the company perform to its expectation. These plans are aimed at ensuring total customer satisfaction and delight.
One of the main objectives in any organization is to have a team of employees that is able to work at their maximum best to meet the set organizational targets. For this objective to be achieved, employees of the organization should be fit enough to ensure maximum production. Organizations that appreciate that success is mainly dependent on the output of their employees place priority on the wellbeing of employees.