Team Communication: Importance, Methods, Benefits, and Challenges
In order for a team to communicate effectively, the members should understand why effective communication is important; decide which methods to use; know the benefits they will reap; and how to overcome the challenges that will arise, because when communications fail many problems can arise such as, failure to meet goals, and unnecessary conflict.
Parker (2003) says that, “open communication is an absolute requirement for successful…teamwork” (p. 117). A team is communicating successfully when all team members are expressing their thoughts, ideas, and opinions and each member is listening and being open to what others have to say, whether in agreement or disagreement of
…show more content…
Methods
By deciding guidelines during the developing stages, such as, what methods and frequency with which a team will communicate the team is implementing norms (Heathfield, n.d.). Heathfield (n.d., para.3) defines team norms as “… a set of rules or guidelines that a team establishes to shape the interaction of team members with each other and with employees who are external to the team.”
According to Otter and Emmitt (2007), two main styles of communicating are; synchronous, occurring at the same time and same place or at the same time but different place, and asynchronous, occurring at different time and different place or occasionally different time and same place.
Synchronous communications, occurring at the same time and place, include face-to-face team meetings and informal discussions (Otter & Emmitt, 2007). Synchronous communications, occurring at the same time but a different place, include video conferencing, audio conferencing, telephone, electronic whiteboards, and instant messengers or chat (Otter & Emmitt, 2007 & Parker, 2003).
Asynchronous communications, occurring at different times and different places, include postal mail, voice mail, e-mail, calendars, and project websites. (Otter & Emmitt, 2007 & Parker, 2003). Asynchronous communications, occurring at different times but the same place, include bulletin or memo boards (Otter & Emmitt, 2007).
Otter and Emmitt (2007) say that, “effective…teams use a balanced
Communicating in Teams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Communication is a two-way process that takes practice and time to be fully effective and is very important in every aspect our personal and professional lives. We communicate every day of our lives both verbally or nonverbally. The process of verbal communication is the exchanging information by transmitting an idea, send that idea, receive feedback, understand the idea and the feedback and provide feedback to the person who sent the message. The main components of communication are context, encoder, message, medium, decoder, and feedback. The context could be social, chronological, cultural, or physical. The individual sending the message will
It is essential that there is effective communication to build an effective team. Effective teams need to work well together and that team cohesiveness depends on building strong relationships among team members. Communication is crucial and is driven by the team leader who will work with the team to establish ground rules and work to bring the team together so that it can accomplish its goals. All teams will go through expected stages of development, from forming to storming to norming and eventually performing according to Tuckman. Navigating through these stages effectively will help teams build relationships which in turn improves communication. Effective team communication can lead to both personal and professional development. Some examples of good communication are the holding of regular catch up meetings, active listening (by management and team members), regular feedback, clear vision and goals. In contrast to the above poor communication skills can have an adverse effect on team working. If team members are not communicating amongst themselves then
Text Chat. The text chat that was sent to a conference was received in the other conferences without perceivable delay. The text chat synchronization design is simple because it does not continuously monitor if there is text chat in each conference server. Rather when a text chat is received in any conference server, the conference server send it to the other conferences.
Michael Argyle (1972) looks at the cycle of communication which involves six stages this is about sending receiving and the decoding of messages between individual and also groups.
Synchronous is an adjective that describes an event that is coordinated in time. Synchronous communications works in a way that both hosts will be communicating consistently to continue that communication. By this I mean, that there should be continuous stream of data flow between both hosts to keep that communication going. An example of this is a phone call, when one host (person) communicates with another host, both hosts will have an active connection between them during Synchronous communication. The first host can send a packet of data (talk) while the second host will receive that data (Listen) simultaneously and then the first host will receive the data while the second host is sending the data simultaneously. This communication is used commonly used in telecommunications such as; phone calls, Skype calls etc. Synchronous communication is used in these cases instead of Asynchronous because these things require both hosts be active at the same time. Synchronous communication is also used for things such as streaming on Netflix which requires both the server and client accessing Netflix to be active. Peer to peer transfer (sending a file directly to a friend over the internet) also requires that both hosts be active, if only one host was active then the file wouldn’t be able to be
This good for keeping friendships active and also for business and planning. More than two people can communicate synchronously. If this is done by phone, it is called a teleconference, and is used for business meetings and lectures, when people are in all sorts of different locations. This can also be done with videoconferencing or Skype. Instant messaging can also be done with groups, so that quite a number of people can all communicate together at the same time.
Define and describe its key features and share a time when you used one of these methods of communication in a business setting.
In the environment today, it is not unusual to see people working in teams to accomplish certain goals and tasks. During our youth, parents and teachers encourage us through various methods to work as part of a team. Whether a sports team, classroom team, or after school activities, parents and teachers and other authority figures start the introduction of working in teams and teaching the value of being able to work together to accomplish a common goal. As people progress through the various stages of their lives, everyone continues to strive to communicate. Communication is a part of everyday life. It may be overlooked in some areas, but when dealing with a team environment, communication is vital. One
Effective communications is essential to facilitate effective exchange of information, ideas and effective communication within the company and it is essential to facilitate improvements in the exchange of information between team members and clients. It resolves communication misunderstanding or conflict and creates
Some examples of synchronous communication are telephone and instant messaging through the internet such as facebook and skype. These are included as instant communication because when the sender sends the message the receiver get the message within a second of it being sent. This allows for faster communication due to one person not needing to wait an hour or a day for a reply. When you call someone through the phone you almost instantly get a reply. If the connection between the receiver and sender is weak the could be a little bit of delay. This can also be due to weather interruptions which could disrupt the signal.
The telecommunication process came about as the result of NASA creations to advance the technology that is available to businesses and spur growth in the United States. “Thirty-seven percent of U.S. workers say they have telecommuted, up slightly from 30% last decade but four times greater than the 9% found in 1995.” (Gallup). I found a frequently asked questions (FAQ) communication sample that NASA employees can use for their instant meeting audio conferencing. NASA has branches across the country, spanning both space and time zones, which can cause issues with scheduling meetings. NASA benefits from the research and development they put into telecommunication by being able to communicate across both space and time. This communication sample highlights the use of rich media technology channels to transmit information. In this instance, the rich media they are utilizing is the audio conference calls to transmit data heavy communication. The use of the FAQ sample also points to the organization’s use of technologically advanced systems to assist employees in communicating across a variety of platforms. The option of technology in organizations can improve and promote collaboration among team members, which is important when half of a team is at a different location than the other. For example, members of NASA Langley
The emphasis on varied synchronous and asynchronous approaches to technology integration was enriching for me. My vocabulary was enhanced during the readings and videos related to the topic. Using the two categories in practical settings forced me to grapple with the strengths and challenges resonate within each approach. My schema was altered regarding the potential of existing synchronous tools. The ‘nuts and bolts’ factors of bandwidth, computing devices and individual schedules helped me learn the value which must be present to warrant synchronous, online activities. Meanwhile, the importance of deadlines within asynchronous settings must be balanced with basic human sensitivity toward the busyness of life. My own struggle with being prompt was met with great understanding and compassion by Ms. McCormick. This reinforced my own determination to extend similar grace to those whom I am given oversight. The fourth AECT Standard dealing with management was my greatest connection here. Thank you Ms. McCormick for a well organized and insightful learning
The first concept covered is the transactional nature of communications. Transactional nature of communications essentially