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The Heart Of Change By Kotter And Cohen

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Introduction
The Heart of Change book is by Kotter and Cohen. This book discuss the eight-step path to success, which reviews by people who were succeed and individuals that fail at large scale-change. The major challenge at each stage is the process on how many people meet those challenges. The difference between analysis-think-change and see-feel-change is that organizational Behavior and Management provides an outline that focuses on behavior, structure and processes, which is the life itself of the organization. In addition Organizational Behavior management and The Heart of Change explain how the effects change any size organization and also change the behaviors and emotions of the individual within it. Furthermore, each stage expresses how change is directed and the way it is measured through emotions of the employees of the organization. This change of behavior can lead to a more positive and successful organization. The Heart of Change and Organizational Behavior and Management put in detail the steps and techniques organization must take in order to bring a more effective change in most organization.

Step One
In step 1 Increase Urgency basically means raising a feeling of urgency so that individuals begin telling each other “we must do something” regarding the issues and opportunities in organization. Decreasing the satisfaction, anxiety and anger that reduce change from starting (Kotler &Kohen). The book explains in order for individuals to adjust to change they

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