Introduction
The Heart of Change book is by Kotter and Cohen. This book discuss the eight-step path to success, which reviews by people who were succeed and individuals that fail at large scale-change. The major challenge at each stage is the process on how many people meet those challenges. The difference between analysis-think-change and see-feel-change is that organizational Behavior and Management provides an outline that focuses on behavior, structure and processes, which is the life itself of the organization. In addition Organizational Behavior management and The Heart of Change explain how the effects change any size organization and also change the behaviors and emotions of the individual within it. Furthermore, each stage expresses how change is directed and the way it is measured through emotions of the employees of the organization. This change of behavior can lead to a more positive and successful organization. The Heart of Change and Organizational Behavior and Management put in detail the steps and techniques organization must take in order to bring a more effective change in most organization.
Step One
In step 1 Increase Urgency basically means raising a feeling of urgency so that individuals begin telling each other “we must do something” regarding the issues and opportunities in organization. Decreasing the satisfaction, anxiety and anger that reduce change from starting (Kotler &Kohen). The book explains in order for individuals to adjust to change they
Step 2 is forming a powerful guiding coalition. Leadership will have to be on board and on the same page in regards to the change. Kotter and Cohen reveal the core problems people face when leading change. Their main findings are that the central issue concerns not structure or systems but behavior and how to alter it (Farris, 2008). The success of the changes will depend on the ability of the managers to show their commitment to change and motivate the employees to do the same. Without any process to track the implementation, the change can also fail.
Managing Change: The Art of Balancing“ by Jeanie Daniel Duck [1] came out in the Harvard Business Review in November 1993. It is an influential article, one that has been cited 437 times until date. Duck draws upon her years of experience as a Vice President in the Chicago Office of the Boston Consulting Group and of running her own consulting firm that focused on the emotional and behavioral impact of change on corporate performance. She can be safely called both, a management consultant as well as an organization development consultant. Presented below is a summary and key points of the article supplemented by examples, views and facts gleaned from other sources as well.
Implementing change in an organization is complicated. It is important that a manager understands their role and responsibilities for which could very well be the success or failure of an organization. A manager should know how to handle staff resistance, and the areas that require change. There are processes that help management with assisting their staff members with adjusting to change and concentrate on the areas of importance. This process includes planning, assessment, implementation, and evaluation. The difference between a failed organization and a successful manager is when the manager has the ability to implement change with little disruption to
In order to obtain long term success, it is important to strictly follow Kotter’s Eight Step Change Model in the correct order. The first step is to create a sense of urgency among the staff. The PCA called in a meeting and introduced the concept of the change and reason for the change. It was a mandatory meeting and snacks and beverages were served. Several concerns and threats affecting the financial aspects of the company and how to maintain job security were addressed. Employees were asked one by one how they like what they are doing, why or why not they like it, what is important to them and what do they think can be done to improve it. Creating a guiding coalition and directing others in the right direction of change is the
In order to bring about a successful change, it is important to first consider the rationale for change. The organization and people being impacted by the change must understand the desire for change, benefits, and importance of supporting the change. After the change has been embraced and implemented successfully, it is essential for the organization to incorporate it as a standard practice, motivate the personnel to utilize it, and adhere to the change to influence positive
During this week, I learned four through six of the eight-stage change process by Kotter. Those stages are communicating the change vision, empowering broad-based action, and generating short-term wins. Moreover, I learned common tips for communicating change. In those tips, there are many ways employers can use to communicate better with employees, which makes employees feel comfortable and safe in the workplace. Also, in communicating the change vision, there are key elements in the effective communication of vision, which are simplicity, metaphor, analogies, examples, multiple forums, repetition, leadership by examples, explanation of seeming inconsistencies, and give and take. Empowering
New Behavior, “More people feel able to act, and do act, on the vision.” (Kotter, The Eight Steps for Successful Large-Scale Change) This new behavior discussed in the chapter was very informative about how employees are empower action. A comparative with The Heart of Change book that Ivancevich, Konopaske, Matteson gave in the textbook on motivation was job satisfaction with the feeling of achievement. The
Week 3, the lecture on Managing Change describes organizational changes that occur when a company makes a shift from its current state to some preferred future state. Managing organizational change is the process of planning and implementing change in organizations in such a way as to decrease employee resistance and cost to the organization while concurrently expanding the effectiveness of the change effort. Today's business environment requires companies to undergo changes almost constantly if they are to remain competitive. Students of organizational change identify areas of change in order to analyze them. A manager trying to implement a change, no matter how small, should expect to encounter some resistance from within the organization.
The purpose of this paper is to discuss organizational change and the management of that change. I will talk about the different drivers of change, the factors a leader needs to weigh to implement change effectively, the various resistances a leader may encounter while trying to implement change, and how various leadership styles will effect the realization of change. I will also discuss the knowledge I have gained through the completion of this assignment and how I think it might affect the way I manage change in my workplace.
In the first step, Establish Urgency, here the organization will develop a sense of urgency for the needed change. This stage will initially motivate and get things moving. A good example would be collecting
* Firstly, I create urgency of change in the workplace and communicate with others to view the need of change and importance of preforming promptly.
Change happens in all aspects of life. Leaders view change as being good most of the time. An organization can’t move forward without change. This paper will discuss how leaders can use levels of change and the steps of Kotter’s change model to implement change. It will also give a Christian worldview as it pertains to the topics. Leader must learn the language to effectively communicate change. This will give managers an advantage and help demonstrate the vision for the future.
In the review of the book, “Making Change Work: Practical Tools for Overcoming Human Resistance to Change,” I decided to summarize the major steps the book establishes. It discusses how to begin the change process by understanding your need for change, to the final step of the change process where an organization needs to implement changes. After summarizing the steps, I am going to show how the book relates to the textbook, Organizational Change: An Action-Oriented Toolkit, as well as giving a managerial implication.
Changing situations throughout the world affect all organizations in business today. Therefore, most organizations acknowledge the need to experience change and transformation in order to survive. The key challenges companies face are due to the advancements in technology, the social environment caused by globalization, the pace of competition, and the demands regarding customer expectations. It is difficult to overcome the obstacles involved with change despite all the articles, books, and publications devoted to the topic. People are naturally resistant to fundamental changes and often intimidated by the process; the old traditional patterns and methods are no longer effective.
When it comes to organizations, change is constantly occuring. Managers are accountable for preparing the business, in addition to helping the employees cope with the change. The purpose of this paper is to highlight an organization and to diagnose the need for change and present a plan to transform the company, using Kotter 's 8-Step Approach. The following topics will be covered in this paper, company overview, diagnosis, Kotter 's 8-Step Approach, and Conclusion.