The Heath and Heather Department Stores (Case Analysis)
Key Background Information
Heath and Heather Department Stores is one of the major department stores in Dublin having been incorporated in 1905. Dublin city is said to be one of the top ten richest in the world, which has attracted a number of companies from various industries to invest in/or evoke an active/thriving commerce environment in Dublin. Evidence of a display of middle through to wealthy income classes can be witnessed/ seen in the city of Dublin. Nevertheless, the Global recession has resulted in an inevitable decline in spending and as such, people are searching for value for their money. Insomuch, consumers prefer to shop in a central location that caters to their
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2. Irish Crème is directly opposite H and H, therefore whatever sales promotions H and H implements, Irish Crème can easily be aware of and possibly try to mimic. H and H should capitalize on the fact that Irish Crème only has a single annual sale and implement more periods of time to have other sales to attract consumers to their store instead.
3. Given the increased usage of the World Wide Web, consumers would be downloading their favorite music as opposed to buying the CDs instore, therefore revamping the music department is necessary in keeping up with trends in the market. Solution: H and H could look to offer products that play music and cut back on CDs for sale. This could include selling IPods, MP3 players and other similar devices that may attract consumers to their music department. It can be assumed that people will still buy music CDs so it would not be suggested at this time to cut out this completely, but resources should be allocated differently in this market.
4. The Asian quarter is a fast growing shopping area and could take away more of H and H present clientele with the Chinese Laundry clothing line.
Core Problem
Heath and Heather’s marketing department has failed to execute any thorough marketing or strategic planning exercises, amidst challenging economic conditions. This has consequently resulted in negligent decisions towards the company’s progress.
Having conducted a historical trajectory of H and H
National Stores started in 1962 by Joseph Fallas in a single downtown Los Angeles store as Fallas Paredes. The current CEO of National Stores is Joseph, son, Michael Fallas, who began to work as a stocker boy at the age five. The National Stores Inc., is a family-owned company headquartered in the Harbor Gateway of Los Angeles, California, they have more than 350 locations in twenty-two locations in Puerto Rico. The National Stores Inc. does business as Fallas Paredes Discount Stores, Factory 2-U, Conway, CW Price and Anna 's Linen 's by Fallas. Not only does this company have a wide selection of home goods and décor, but it also offers brand name and private label clothing for men, ladies, boys, girls, juniors, infants and toddlers along with lingerie, shoes and household items.
In this case study, we will be analyzing the current position of how well Kingsford is within the marketplace and determine which of the issues are plausible causes in its drop in revenue. We will be creating a comprehensive strategy as well as a marketing plan to evaluate and adjust the matter at hand. First we will begin with identifying the issues and implementing a method to reemphasize the importance of marketing in the business. The goal is to create a marketing plan that will add value to Kingsford’s market share, sales, and profitability.
When Firoozeh changed her name Julie, she treated differently. As Firoozeh, most people didn't even try learning her name. However, everyone loved Julie. She had many friends, and was always part of the discussion. When she was Julie, people spoke poorly of Iranians. As a fair skin woman with an American name, no one knew she was Iranian. She got to see a whole different side of people; their ugly side. She learned that people are treated differently because of their ethnic
1) Should Wal-Mart be expected to protect small businesses in the communities within which it operates?
This case involves a mid-sized, regional grocery store chain called Reed Supermarkets. Reed has 192 retail stores, two regional distribution centers and 21,000 employees in five states in the Midwest of the United States. This case discusses Reed’s market strategy for the Columbus, Ohio, market in particular, which is one of Reed’s largest markets. The Columbus market has grown slightly over the past five years, while Reed’s market share has dwindled slightly in the market. Reed has watched their market share stagnate with the entrance of new competitors (10% growth in stores) and a dramatic shift in customer preferences to value or
Wal-Mart is a world-wide active American retail trade company and currently the largest retail company in the world. Beginning in 1962, Wal-Mart has made the transition from a small firm in Arkansas to the largest employer with 3, 800 store units in the United States with record revenues today. But nevertheless, since Wal-Mart launched its online branch, it had to suffer from substantial setbacks from competitors such as Amazon.com or Ebay.
To provide quality product, extensive menu of delicious foods, ensure customer awareness and loyalty and also have good publicity.
EMI must implement new measures to increase its market share. It can also decrease its CD prices to compete with Universal Records. EMI has less market share because it has less hit recording artists and a smaller music catalog. EMI has several options to increase its prominence in the record industry. One of these solutions is for EMI to change its marketing mix. EMI can consider changing its product mix by offering more music geared toward group of people who have steadily increased the percentage of music they buy for the past ten years; consumers over the age of 40 (Kerin,2007). EMI can also cut cost involved with artists by dropping artists that do not produce, supply the market with high quality artists and increasing productivity. This in turn will also increase its market share. And of course, EMI can decrease the price of its CD's.
Unfortunately, the same issues that existed with the overall governance existed here. The company may have been acting as an exemplary corporate citizen, but with no overall strategy and minimal communication, there was no consistency or coordination, and the company was not getting the public relations benefits that they might have otherwise gained (Veleva, 2010).
Industry: American Retailing Industry, for example, Target Corporation is an American retailing industry company, founded in 1902 and headquartered in Minneapolis, Minnesota. It is the second-largest discount retailer in the United States, behind Walmart.
(1) What marketing orientation or approach does Office Depot appear to be using now? How does Office Depot create value for its customers? Describe two things it could do it move it more toward implementing the marketing concept.
On the other hand, another control system the organization is their rewarding strategy; as they link their performance and abilities to meet goals and targets to pay raise and promotion.
Since the iTunes music store was introduced on April 28, 2003, gross music sales have plummeted in the United States - from $11.8 billion in 2003 to $7.1 billion in 2012, according to the Recording Industry Association of America (Covert). Counterintuitively, during that time consumers were buying more music than ever. How is that possible? It 's because iTunes had made digital singles popular and was selling them cheap. This would change the music industry forever. In 2000, Americans bought 943 million CD albums (Covert), and digital sales didn’t even make a dent in comparison. But by 2007, those inexpensive singles overtook CDs by a wide margin, generating 819 million sales compared to just 500 million for the CD.
Over the past decade, the use of CDs has been replaced with online streaming and retailing. This has eliminated much of the record companies revenues as they were used to making most of their profit off of distribution and promotion of physical copies of artists albums (Niemen). This has caused for a major shift and remodeling of major players in the music industries business models. Companies such Sony, Warner Music Group and Universal Music Group have started to completely rethink the way they conduct business (Forbes). In the past record labels were not only responsible for production, distribution and promotion of an artist and his/her music, but they also acted as a bank (Forbes), funding the artists tours and recording sessions. Recently, these music giants have been moving towards becoming more of a modular network organization. What this means is that they are less occupied with the nitty gritty, and more focused on what they do best which is distribution and promotion. This also allows for more freedom of creativity for the artist as well as fairer split of profits (Forbes). This adaption of new business models clearly shows the versatility of the music industry in adapting to new times and technologies.
Yes, I do believe Wal-Mart is doing enough to become more sustainable. Wal-Mart is one of the most powerful companies internationally. As with all things that come with power, Wal-Mart’s business practices are scrutinized thoroughly. This includes their relationships with suppliers, employees, consumers, and the environment. In recent years, the environment has become such a big issue that Wal-Mart, as well as other companies have had to respond to this growing concern.