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The Hospitality And Tourism Industry

Decent Essays

The hospitality and tourism industry is the largest and fastest-growing industry in the world. The hotel business provides career opportunities to associates who help make reservations, greet, assist, and serve guests. Approximately 70% of the American and Canadian economies are engaged in service industries. However, September 11 showed the fragility of this industry, that cost the industry much damage. The Hotel Industry income is affected by real life events because negative outcomes occur, such as less guests stay at the hotel, problems with employees, and hotel income drops dramatically.
On the September 11, 2001, the hotel industry had a dramatic change. Every thing went down from that day. On this day, Islamist extremists hijacked four planes that were flying above the US. Two of them were flown into the twin towers of the World Trade Center in New York. The buildings went down, collapsing. Many people were killed, including emergency workers and firefighters who went into the building to help people. Another was crashed into the Pentagon, the top military building in the capital city, Washington DC. The fourth hijacked plane, United Airlines Flight 93, crashed into a field.
Another event, that affected the hospitality Industry, the terrorist attack in Mumbai, India. There were ten Pakistani men associated with the terror group Lashkar-e-Tayyiba targeted buildings in Mumbai, killing 164 people. Nine of the gunmen were killed during the attacks, one survived.

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