For my interview, I met with Judie Crudo the Human Resource Director of St. Anthony Foundation (St. Anthony’s). She has worked at the organization in that capacity for the past 25 years. Prior to St. Anthony’s, she worked in Human Resources for Macy’s and a small startup company. Her desire to work closely in employee relations is what brought her to the non-profit sector after 20 years in the private sector. St. Anthony’s is an established non-profit, providing over 64 years of critical care. Located in the Tenderloin District, it provides essential services such as food, clothing, health care, technology, and social services, to all San Franciscans in need. St. Anthony employs between 130-150 employees at varying professional levels, ranging from staff re-entering the workforce from the community it serves to highly skilled medical professionals. Multi Generational Workforce The most prominent change in the workforce affecting human resources is the rise of a multi generational workforce. Providing different human resource needs to various employees is an emerging challenge for Judie. Being aware of different workplace standards between these generations is taken into consideration to reduce “pain points” (Calvert, 2015). In the interview, she grouped Generation X and Millennials into the same group, and focused primarily on the differences between Baby Boomers and Gen X/Millennials. She described the Baby Boomers as skilled in their jobs and maintaining the implicit
St. Anthony’s is an established non-profit, providing over 64 years of critical care. Located in the Tenderloin District, it provides essential services such as food, clothing, health care, technology, and social services, to all San Franciscans in need. St. Anthony’s employs 150 employees and manages over 11,000 volunteers annually. Employees at the organization vary in their professional levels. Staff ranges from clients re-entering the workforce to highly skilled medical professionals.
In her article “The Tethered Generation” for HR Magazine in May 2007, freelance writer Kathryn Tyler asserts that due to the fact that millennials grew up with new technologies such as the cell phone and internet, many of the skills they need to integrate into the workforce is severely lacking. She goes on to support this argument by addressing millennial connectivity and helicopter parents. With Tyler’s background in human resources and training and her proclamation of being member of generation X, Tyler shares her observation that millennials entering the workforce are tethered to technology, which in turn effects their work, communication, and decision making skills in and out of the office. By supplying the reader with information about these transgressions, Tyler builds her claim that HR professionals should work harder to accommodate the millennials’ shortcomings. She appears to write in hopes of HR professionals understanding why Millennials have developed into the people that they are in order to provide HR professionals with a better understanding of them and to teach these professionals how to deal with their millennial employees. Tyler’s explicit argument, which effectively appeals to her audience’s perception of millennials, is supported by an appeal to ethos in which she employs statements from credible professionals to optimize her argument. This strategy of opting to sparingly use her own voice in the text poses a unique method of making her audience more
It is important to understand our current generations and previous generations. Understanding generations’ differences can help us when serving the clients. Human service workers will be meeting clients not only from different cultures but also from different generation cohorts. Generation cohorts usually define as grouping people together who born 12-15 years apart and have common experiences. There are five generational cohort groupings: Silent Generation, Baby Boomers, Generation X, Millennial Generation (Generation Y) (The University of Iowa [UIOWA], 2009), and Generation Z. “Each generation has unique experiences that shape their behaviors and attitudes” (Kilber, Barclay, & Ohmer, 2014, p. 80).
St. Anthony’s is an established non-profit, having it’s 65th anniversary in the fall. It is located in the Tenderloin District, providing essential services such as food, clothing, health care, technology, and social services, to all San Franciscans in need. St. Anthony employs between 130-150 employees at varying professional levels, ranging from staff recently exiting our recovery program to medical Doctors.
The current generations in the workplace today are Traditionalists, Baby Boomers, Generation X, Millennials, and Generation Z. Each generation brings their own values and mindsets to the mix. Although genetics play a part in a person’s characteristics, the generation in which someone is born into also plays an integral part in shaping their mind, values, goals, and work ethics. People from the same generation share similar experiences, and this can influence how they think politically and socially.
Many employers are challenged with handling the millennial due to the lack of proper understanding of this generation since there is plenty of myths, propagated through anecdotes and assumptions. However the separation of the myths and the facts is important for an organization so as
Upon reflecting on the three main generations that comprise the workplace today, a few differences emerge. “Baby Boomers” grew up in a time when movements were prominent, the Vietnam War occurred, key figures were assassinated, the Watergate Scandal occurred, and television was introduced (Twenge et al., 2010; Schullery, 2013). Overall, “Baby Boomers” seem to exhibit a distrust of authority, value hard work, and want to enjoy their achievements (Robbins & Judge, 2015; Twenge et al., 2010). As such, they are results driven and give their utmost effort (Robbins & Judge, 2015). “Generation X” grew up in a time of computers, divorce, two career parents, MTV, and economic uncertainty (Twenge et al., 2010; Robbins & Judge, 2015). For the most part, they seem to exhibit the workplace behaviors of independence and a lack of commitment to employers (Twenge et al., 2010). They value a balance between work and life and place more focus on extrinsic rewards such as monetary compensation (Twenge et al., 2010). “Millennials” grew up in prosperous times with technology dominating the era and over-protective parents (Robbins & Judge, 2015; Schullery, 2013). Generally, they seem to place a greater value on employee benefits, leisure time, teamwork, and open communication (Society of Human Resource Management, 2004; Twenge, 2010; Myers & Sadaghiani, 2010). In addition, they have also been given the labels of “self-centered” and “entitled” (Myers & Sadaghiani, 2010).
As you will learn, an inter-generational workforce provides many opportunities and challenges. While generational differences can and do lead to frustration, conflicts and poor morale, they do not have to. This
The experiences and information each generation has can be used as a tool for building rapport and presents an opportunity to learn something new. However, the approach to managing all five generations requires managers to assign tasks based on the actual work behaviors and performance shown by each person, regardless of age and in a manner that uses each person’s strengths. Managers should pair older or younger employees that have limited knowledge about technologically demanding tasks with younger employees (Gen X and Y) who are able to offer assistance or helpful information (to simplify the task). Individuals who favor teamwork (Boomers, Silenters and Nexters) and are interested in advanced technical processes, should collaborate with Nexters. The partnership will potentially provide mentorship for Nexters to improve their interpersonal communication skills and creates learning opportunities for Boomers and Silenters to improve their work performance, skills and show leadership abilities.
Thus, it is imperative that employers construct training programs that are effective and ones that will assist their employees reach their maximum potential. Due to the fact, that the baby boomers are eventually departing their own perspective organizations and that these companies will be depleted of the vast knowledge retained by the aging workforce. These companies will need to be prudent in devising their training platforms. Hence, in view of this dilemma occurring within today’s corporations induced by the departure of Generation X. It’s my suggestion that these organizations institute a coaching and mentoring program. Thereupon, as mentioned earlier during this study, these organizations could utilize their older workforce to guide those millennials entering the workforce. That being the case, it is now an appropriate time to shift onto the last phase of this case assignment. And, briefly analyze the amount of specificity the HRM team should place on the value of maintaining an aging workforce, along, with annotating the type of data that should be compiled for such
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Today, four generations of Americans are represented in the American workplace: the so-called "Matures" who were born between 1900 and 1945, "Baby Boomers" who were born between 1946 and 1964, Generation Xers, born between 1965 and 1980 and the Millennials whose cohort began in 1981 and continues to the present. The purpose of this paper was to gain a better understanding of an individual from the Baby Boomer generation, in order to explore the patterns and markers that are significant to this generation. In addition, a discussion concerning a common conflict that occurs in the workplace between members of the Millennial Generation and the Baby Generation is followed by a summary of the research and important findings in the conclusion.
The article “Generations: Boomers and Echos and Nexters – Oh My!” written by Harriet Hankin deals with generational diversity in the workplace. The main focus of the article is the differences of several generations of workers currently trying to thrive, or at least survive, together in today’s workforce. She discusses the different characteristics of each generation,
In the Journal of Protective Coatings & Linings, the article, “Generation Matters”, outlines the differences in human characteristics based on which generation they are from. Although, the article is using a non-traditional broadcast, JCPL (2015) states, “while using stereotypes and generalization can be very dangerous”, the idea is to help leaders in corporate America know and understand how to communicate and adapt to their generational employee traits. The article explores four separate generations, which are Traditionalists, Baby Boomers, Generation X, and the Millennials focusing on their strengths and weaknesses. The article shares the ideal lifestyle of each generation, with some being more dedicated to climing the corperate ladder
“The number of employees over the age of 55 has increased by 30 percent; however, the number of 25- to 54-year-olds has only increased by 1 percent” (Claire, 2009). In 2008 the eldest of the 77 million baby-boomers turned 62. Estimates are that by the end of the decade about 40 percent of the work force will be eligible to retire. As people begin to reach the age of retirement there may be not be enough new employees to fill the gap (Clare, 2009). Companies need to find ways to attract Boomers and Millennials. Companies that want to attract Boomers and Millennials need to be creative in their culture, HR policies and work environments.