The International Business Machines Corporation: IBM

IBM Global Services, the technology services and consulting division of International Business Machines (IBM), is the world’s largest provider of systems integration and technology consulting. It offers services in areas such as application development, data storage, infrastructure management, networking, and technical support (Datamonitor Plc., 2007, p.4). IBM Global Services is also among the world leaders in providing business consulting and outsourcing services. IBM Global Services’ headquarter locates in Armonk, New York. The company has more than 190,000 employees around the world.

Intel began supplying microprocessor to IBM. To meet the demand, Intel licensed to as many as 12 other companies to produce 8086 chips, which left Intel with just 30% of the total revenues and profits for that product. Gradually, they reduced the number of licensee to only IBM. Thus they retained the “profits pool” within their value chain.

In the seven years (since 1994), that Lou Gerstner reigned over IBM, the company’s earnings per

The figure above shows Apple Inc, the Market cap lead, and Dell, the Market cap last, corporations and their market share compared to the industry and the technology sector. As you can see above Apple Inc. is almost as close to the market cap for the Personal Computers industry. Although, it does have a smaller P/E ratio compared to the industry it still is the highest among the top leaders within the industry. Compared to the industry Apple’s does not have a debt to equity ratio, which is excellent. Apple’s net profit is also the highest within the top competitors and the industry. The price to free cash flow exceeds the industry as well as the technology sector.

WorldCom, US second biggest telecommunication organization stunned the world by documenting chapter 11 at 21 July 2002. The WorldCom documenting surpassed Enron and turned into the biggest chapter 11 recording in United States history. Because of its fast development, WorldCom is likewise vigorously in the red as they back the organization development with obligation. The breakdown of WorldCom did influence their workers, retailers, the legislature as well as financiers.

The group of individuals that started Hewlett-Packard also known as “HP” were David Packard and William Redington Hewlett or as “Bill Hewlett”. The two of them meet “in the fall of 1930 when [they] enrolled as a freshman at Stanford” (Packard 18). David Packard was born in Pueblo, Colorado in 1912 to his father a lawyer and his mother a high school teacher. When Packard was a kid, he liked to do experiments such as creating explosives and making his own personal radio. Additionally, Packard was involved in football, basketball, and track that began from his junior year until he graduated as he says, “I enjoyed athletics and learned some lessons that were helpful in managing Hewlett-Packard” (Packard 11). When Packard attended Stanford, he kept

IBM needs to grow revenue and stay competitive in the dynamically changing computer marketplace of the 1990’s by maintaining technological leadership and accepting the organizational transformation which needs to be undertaken for them to excel. IBM needs to recapture their previously held powerful position in the personal computer and microprocessor markets and regain value in the company which will increase its stock value and competitive advantage in the marketplace.

The case is about a company named SAP America, which is the abbreviation for Systems, Applications and Programs in Data Processing, which in three short years had gone from a smaller company to the heavy hitter within the corporate computing world. Within this case there were many details brought to light on the ambition of the founding members, and the eventual additions to the SAP team. The case details how this firm took their R/3 product, which was a real-time, integrated applications software, and changed the game of product market infiltration.

First, a large share repurchase will significantly increase shareholders’ percentage ownership of BKI. BKI has been under levered for decades. The company acquisitions of several small manufacturers made shareholders’ equity be diluted even more. In other words, shareholders, especially the main shareholders in Blaine’s board, are paying for BKI’s over-liquidity. This share repurchase will not only give the board more flexibility to allot dividends, but will lead to a stable development of BKI’s business in the long run.

Question 1. What competences has IBM had to invest in arising from its transformation from a ‘product-centric’ to a ‘service-centric’ organization?

Prior to their cultural change that took place in the early 1990’s, many would have said that IBM was on a fatal downhill slide. At this point they were beginning to become obsolete. IBM at one point was among the leaders within the world for hardware/software development and information technology services, but all divisions within the organization were run independently from one another. They were not a unified enterprise. To solidify this even further, “rather than working together as a team, divisions competed against each other both internally and in the field” (DiCarlo, L., 2002).

IBM has weaknesses in the transformation of its business model. It is lack of flexibility in the transition because of its large company

International Business Machines (IBM) is the top provider of computer products and services which is also known as Big Blue. IBM was incorporated in the state of New York on June 16, 1911 as the Computing- Tabulating- Recording Company (C-T-R). In 1900 The International Time Recording Company (ITR) was formed and in 1901 the Computing Scale Company of America was incorporated, these two businesses were two of the three chief components of C-T-R a decade later. ITR expanded its original manufacturing facilities, and built a modern factory in Endicott, New York, on the site of what later became an International Business Machine- IBM. IBM manufactures and sells computer hardware and software, offers infrastructure services, hosting services,

Over the past five years, IBM has quietly transformed itself into a "software, solution and services" company. With the transformation from a hardware vendor to a solution provider, it has entered the area of consulting services.

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