The Mission of Methodist Le Bonheur Healthcare (MLH) is one based on faith and the belief that accountability is necessary to provide high-quality healthcare to our communities. The mission of MLH is to be a leader in healthcare through “quality, cost-effective - and family-centered care" (Welcome to Methodist, 2011, p. 3). The hospital has a vision that is faith based, and it simply states that Methodist Le Bonheur Healthcare will be recognized nationally for providing outstanding care through the collaboration with patients and their families (Welcome to Methodist, 2011).
Methodist Olive Branch Hospital, along with its parent organization, Methodist Le Bonheur Healthcare (MLH) and the Respiratory Therapy Department has established several goals. For the purpose of this assignment, the following three goals were chosen: progress financially, enhance employee engagement scores on the associate feedback survey, and to increase patient satisfaction rates both local and on national hospital surveys (Salvucci, 2015).
The introduction of value-based purchasing by the Centers for Medicare & Medicaid Services’ (CMS), implemented a program in which participating hospitals are paid based on the quality of care of the services the patient received (Hospital Value-Based Purchasing, 2015). Therefore, if hospitals want to recoup benefits from Medicare and Medicaid, excellent care and services must be provided.
Therefore, Methodist Olive Branch along with our parent system,