The Negative Effects of Offshoring Customer Service

It is believed that offshoring will have minimal effects on the employment rate in America due to the theory that when jobs are moved to other countries, the workers who have become unemployed will find employment as new opportunities are created. In reality, the adjustment will be difficult as proven by data collected by the Bureau of Labor Statistics Displaced Workers Survey in the year 2004. A survey showed that workers who were laid off between the years 2001 and 2003 remained unemployed at the beginning of 2004. It was also recorded that 43 percent of those who managed to find work earned the same pay as they did prior to being laid off, but the remaining 22 percent did not. These facts rely on the rate at which

Did you know that “the nation has lost more than 2.5 million manufacturing jobs and more than 850,000 professional service and information sector jobs, due to overseas shipping since 2001? (Aflcio)” It is clear to me that some big business companies don’t value the protection of employees very highly. By some big business, ill single one out and state that Goldman Sachs has shipped approximately 500,000 American jobs overseas in the past few years. That’s about half of the total net job loss during these past years (Aflcio). This shows that companies are reluctant to stay in American and scared of the current economic situation. It upsets me to see American jobs being shipped overseas at such a rough time

‘Is your job next?’ headline blared, followed by the disturbing preview of the article inside: “A new round of globalization is sending upscale jobs offshore. They include chip design engineering, basic research— even financial analysis. Can America lose these jobs and still prosper (R. Hira, 2008, p-1)?” The reaction of this news was swift and divided. Definitely large corporations that will be outsourcing will make huge profits in the long run but “what about the American citizens?”

The most cited official projection outsourcing is by Forrester. It is estimated that outsourced US jobs will grow from about 400,000 in 2004 to 3.3 million (recenty revised to 3.4 million) by 2015 which seems quite significant. But on a yearly basis this accounts for about 250,000 jobs but in perspective the number is small compared to the total US employment of 137 million. It actually only constituate less than 2 per cent of 15 million Americans who lose their jobs each year . Goldman Sachs estimates that offshoring has accounted for 500,000 million lay offs in the past three years. A study by Ashok Deo Bardhan and Cynthia A. Kroll at the University of California, Berkeley indicates that up to 14 million Americans now work in occupations that are at risk of being outsourced . Forrester also estimated that 300,000 US jobs have been outsourced. While the Commerce Department 400,000 new jobs, which leaves a net result of 100,000 new US jobs . In addition, an Economic Policy Institute in New York announced that 144,000 new jobs were created in August 2004 . Summarizing the numbers, it seems that outsourcing will have a positive effect on the overall US economy.

Outsourcing of American jobs overseas is displacing American's in the United States. American blue-collar workers and the Middle Class American will soon be a word of the past if the US government continues outsourcing the low-skill jobs overseas.

     The exporting of American jobs is an issue that is important and will become increasingly so as more and more white collar jobs are shipped overseas. American companies in the past few decades have been sending American jobs overseas paying residents of other countries pennies on the dollar what they had paid American workers to do. This saves the companies millions of dollars on labor costs but costs Americans precious jobs.

Not only is this outsourcing causing companies to lose their best employees, but also the consumers that buy their products. "Employees displaced by foreigners and left unemployed or in lower paid work have

How is outsourcing affecting American Citizens, its not only taking jobs away from us Americans but is also hurting our US economy. Outsourcing is when a company such as Apple sends jobs overseas to a country such as China and has factory workers there assemble the product for a much lower price. Yes this lowers the price of products but we have to take into account how many jobs this it taking from American citizens. Outsourcing jobs does lower the price of products but jobs should stay here in the US to build our economy and give American’s their jobs back.

The modern day American society hosts a broad spectrum of industries with various occupations and professions to engage today’s workforce. America, much like most first world countries is a service economy based on the exchange of knowledge and expertise rather than materials and products. People have a long history of work and work evolution that has ultimately brought America to a service economy producing both strengths and weaknesses within the society and its economy. As America has moved to a service economy, much of the manufacturing and production jobs have moved oversees to third world countries creating a reliance on other economies. This globalization of the workforce as well as unionization, and the

First, in order to better understand the scale of the problem let’s take a closer look at the numbers. Since late 2007, nearly 8.5 million jobs were lost; in

Still, we will always have critics of this kind of in- sourcing. Their worries are that jobs are being given to low-wage foreigners rather than to native-born Americans. Contemporary data indicate that these worries are blown out of proportion. Even when the unemployment rate has remained just above 5 percent over the past two decades, add to that,

layoffs and displacement. Many blue-collar workers, like David Quinn, were disproportionally affected by globalization because their jobs could be easily automated. When Quinn’s company shifted production outside of the United States, he felt his job “was stolen” by Mexicans. Furthermore, manufacturing plants were often the core of community life in many small towns. Not only does outsourcing and plant closures threatened a worker’s livelihood, it also jeopardized their “identity” because they often measured their “self-worth” by their employment and ability to provide for their families. As one unemployed worker mentioned, “liberalizing world trade should not harden the lives of ordinary working people.” Therefore, globalization creates

The pace that humans are losing job is brisk. According to Matthew Rendall from the University of Nottingham, “ the U.S. and Canada have been losing jobs to offshore competition for almost half a century. From 2000 to 2010 alone, 5.6 million jobs disappeared. Only thirteen percent was due to international trade. About eighty- five percent was due to productivity

In the past decade the topic of outsourcing has become a heavily debated subject on if it is ethically correct to outsourcing jobs to foreign countries. Outsourcing has become more and more an option for many companies and not just an economic fad. The decision to outsource is a difficult one for any company to make because there are many advantages and disadvantages to consider. The decision to outsource affects many people, communities, and industries so if a corporation decides to outsource they must consider how it will affect human dignity, the common good of the economy, and subsidiary.

Green, Aaron. (2007, September 17). “Part 1: Offshoring basics: definitions, benefits, and challenges.” Retrieved from www.boston.com/jobs/on_staffing/091707.shtml