The Outside Dynamic Environment Punctuating Public Sector Organisations

1142 WordsNov 11, 20165 Pages
A service is defined as “an action of helping or doing work for someone”. In the private sector the action of helping or doing work for someone is on the basis of making a profit and shareholder accountability, it is goal driven, profit motivation and reward orientated. In the public sector “an action of helping or doing work for someone” is supplying a public need such as transport, communications or health service. It is a service provided to the population with greater public scrutiny and is not profit motivated. Public sector organisations are agents of the state to do the states ' business and are not in a position to make a profit; they are mandated to provide a service to all. Public sector services are complex by nature by that I mean that they are difficult to manage and lead. It can be argued that there are many reasons for these complexities, notwithstanding the influence of context i.e. the outside dynamic environment punctuating public sector organisations globally. Some of the reasons for the complexities are beyond the organisations control e.g. population, who you serve, labour intensive, demographics etc. it cannot choose to exclude citizens but must treat all citizens fairly and equally. It is proposed to discuss the following complexities for public sector managers as I see being a challenge in my organisation in more detail 1. The effect of the political environment on public organisations. The influence of Politics is a challenge for public sector

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