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The Rise and Fall of Eastman Kodak

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The rise and fall of Eastman Kodak
For over 130 years, the name 'Kodak' was synonymous with film, just like Coke is synonymous with soda. That is no longer the case in fact, Eastman Kodak only recently emerged from the Chapter 11 bankruptcy proceedings which began in 2012. How did such a stalwart company fall so far so fast in the digital age, despite actually inventing the digital camera, in contrast to Fujifilm, its Japanese competitor? The answer is a failure of management: its unwillingness to change.
Ironically, during the first years of its existence, Kodak was a pioneer of effective marketing and technical innovation. In 1888, instead of charging a premium price for its cameras (personal cameras were a very novel technology at the time), the company gave them away, thus getting people "hooked on paying to have their photos developed yielding Kodak a nice annuity in the form of 80% of the market for the chemicals and paper used to develop and print those photos" (Cohen 2011:1). Kodak also marketed itself as a 'quality-based company.' "Kodak had a fantastic success formula that keyed off of international distribution, mass production to lower unit costs, R&D investment to introduce better products, and extensive advertising to make sure consumers knew about Kodak's superior quality" (Cohen 2011:1).
The advertising was designed to communicate to customers that if they wanted to preserve their beloved memories perfectly, they should opt for Kodak. The "Kodak

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