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The Role Of Nurse Managers At Central Dupage Hospital

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I decided to interview Yolanda Aaron, RN-MSN, MA for the purpose of this paper, because I believe Mrs. Aaron is a great leader amongst the nurse managers at Central DuPage Hospital. I was introduced to Mrs. Aaron by a close friend who was praised so highly of her skills and willingness to help others. Mrs. Aaron has demonstrated compassion with the patients, their families, and employees. She has an open door policy, welcoming communication among the employees in her cardiac, step-down unit, in order to have a copasetic environment. She is an extremely resourceful and patient person, always demonstrating the essence of a nursing leader. She has spent the last twenty years of her career as a nurse and the last ten years as a nurse manager. Mrs. Aaron has spent most of her years in the medical surgical unit. She states she fell in love with her current practice as well as her patients. Mrs. Aaron believes that being a leader and nurse manager is a selfless act. “It’s about being able to not only care about the delivery of phenomenal bedside care, health management, and communication; but it requires patience, guidance, and trust.” She stated, “Trust is important to establish with the patients and employees. The employees need to feel that they can trust their manager to listen to their work issues, suggestions for improvements, and acknowledgement for co-workers who are going above the call of duty.” Mrs. Aaron is a visionary, and believes that it is

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