The Role Of Socio Cultural Competencies For Professional Manager

“Competency models describe the behaviors and skills managers need to exhibit if an organization is to be successful” (Hughes, Ginnett, & Curphy, p. 252). In many organizations, competency models can differ between the different hierarchies of managers. As a person’s leadership role evolves so do the behaviors and skills he or she must possess to be an effective leader. This statement holds firm as with the case of Andra Rush.

I have learned that it is important that educators  and health providers be trained on cultural competency to understand the population they are serving. Marks, Sims, and Osher (King, Sims, & Osher, n.d.) define cultural competency  as a set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals and enables that system, agency, or those professionals to work effectively in cross–cultural situations" ( as cited in Cross et al., 1989; Isaacs & Benjamin, 1991). Health providers and educators should investigate demographic patterns or trends in the place where they live and work. This brings awareness of the types of cultures that they might come across when they are working with people. Organizations should integrate and implement policies that promote the value of  diversity, self-assessment, manage the dynamics of difference, acquire and institutionalize cultural knowledge, and adapt to diversity and the cultural contexts of communities they serve (Georgetown  University, 2004). Georgetown University (2004) also stresses that culture competency grows gradually and is always open for improvement.

Both articles were very informative and provided information about how agencies need to change in order to become culturally competent. The agency I intern with this year is the Toms River Regional School District, specifically High School East, in that respect, my agency is very different than those in the two articles reviewed. Some of the core issues are the same when it comes to needed to learn cultural competency in terms of race and sexual orientation specifically. I have seen a similar issue in my agency needing to address cultural competency. Toms River School District is not very culturally diverse, in the sense that the staff and students lack ethnic diversity, but there are students and staff who are part of the LGBT community. Slowly,

Life experience coupled with professional experience has enriched the level of cultural competency that I function at daily. Starting my first career in the legal arena, almost twenty years ago, I carried more bias toward certain groups, often thinking in black and white rather than a rich rainbow of grays. Being empathetic to individuals that committed crimes against society and others was rarely accepted in my naïve viewpoint. After my first year of working with criminal clients, I began to understand that one simple act cannot define or give explanation to the beauty of multiple stories that fill the chapters in an individual’s life. I learned that I could not fully understand what led to the story that was playing out before me without

Cultural competency is an essential skill for family physicians because of increasing ethnic diversity among patient populations. Culture, the shared beliefs and attitudes of a group, shapes ideas of what constitutes illness and acceptable treatment. A cross-cultural interview should elicit the patient’s perception of the illness and any alternative therapies he or she is undergoing as well as facilitate a mutually acceptable treatment plan. Patients should understand instructions from their physicians and be able to repeat them in their own words. To protect the patient’s confidentiality, it is best to avoid using the patient’s family and friends as interpreters. Potential cultural conflicts between a physician and patient include differing

Cultural competency has increasingly been recognized as an important part of healthcare. Cultural competency is more than being ‘politically correct.’ It is an important part of ensuring that care is effective. Healthcare advice cannot be disseminated in a cookie-cutter fashion but rather must be conveyed in a way so that patients understand care instructions and genuinely understand the need to fulfill them. With this in mind, diversity awareness and education must be integrated into the education of all healthcare professionals from bottomof their careers. “A consistent body of research indicates a lack of culturally competent care directly contributes to poor patient outcomes, reduced patient compliance, and increased health disparities,

Exposure to a variety of cultures and having an understanding of those cultures as a PA is highly beneficial for several reasons. Having this knowledge would enhance a PA’s cultural competency by broadening their perspective, making the PA more acutely aware of symptoms pertaining to cultural attributes, and improving their critical thinking skills, communication skills, and sensitivity. Exposure to various cultures provides greater insight into the perspectives of the individuals of those cultures. This insight contributes to understanding of individuals, and therefore, opposes judgment and promotes productivity. Furthermore, this understanding of individuals’ cultures can help PA’s to be sensitive and sympathetic when considering a patient

When becoming a social work major, culture and diversity were themes expressed in each and every class. A good social worker must have the ability to be diverse. Therefore, cultural competence became a central theme. With that being stated, it is important to define exactly what cultural competence is. The National Education Association (NEA) defines cultural competence as having an awareness of one’s own cultural identity and views about difference, and the ability to learn and build on the varying cultural and community norms of students and their families. Cultural competence is a characteristic that is in great demand in social services and child welfare practices. More and more classrooms, doctor offices, etc. are becoming diverse.

“We all have competencies. They are the sum of our experiences and the knowledge, skills, values, and attitudes we have acquired during our lifetime” (Pickett, 1998, p. 103). A successful organization will have a set of competencies defined. Having competencies identified outlines the framework of standards that a company and employees should follow. There is a tendency to list a large number of competencies when creating the standards for an organization. Companies should focus on five to seven key core competencies that are needed in order to be successful. The core competencies should encompass the growth of the company, staff, and public perception.

The other competency of the Emotional Intelligence is the Social Competencies. Social Competencies include the two main components which are Social Awareness and Relationship Management which this gentleman – Jack Welch, the CEO of General Electric who has known to spend half of his time on people development. He is a CEO of one of the largest company in the world, but he knows the names and positions of over 1,000 people in his company (Dattner, )– that is how he builds the relationship to his people. What can inspire you more when the CEO sees you in the elevator and greets you with your name and asking you about your work! “he does knows me” that is the question most people in GE express in surprise and ecstatic.

Competencies that are necessary when working in a cultural diverse environment are, value in diversity, self-awareness of cultural, understanding dynamics within cultural interaction, and the institutionalization of dynamics within cultural dynamics. When valuing diversity, the organization should be respectful and accepting of the various cultural upbringings, traditions, communication and beliefs of others, thus providing a nondiscriminatory outlook of the individual (Van Roekel, 2008) Self-awareness of culture requires an individual to have an understanding of their own culture which is shaped by their interests, knowledge, experience, values, background, skills and beliefs. This awareness helps the individual to have an understanding of who they are, how they interact with others, and where they fit in with society and family and environment (Van Roekel, 2008).

For a successful profession, cultural competence should be put into consideration to create an environment that favors better communication. Since migration of people across the globe has increased, it has resulted to a population that is ethnically diverse. Nurses must therefore interact with a diversified community, hence the need to learn about their culture. When involved in a work team, the following disciplines should be considered: valuing diversity, having the ability to asses and scrutinize culture, to be aware of differences that emerge when different culture interact, ability to adapt the means of service delivery with culture diversity in mind, as well as institutionalizing the knowledge of

Visioning is the first step, but there are other competencies that are important to managing and controlling the direction of a company’s path. By putting together a list of these competencies, an individual/company as well and will also be able to deal with change and manage the effects of change. The key competencies that have the most impact on career development and change in management are:

The chapter focus on the understanding and importance of cultural competency in public organizations. This chapter also explores the different approach or methods of implementing cultural competency in public and private organizations. Some of the questions that are addressed are what is cultural competency in public programs and public service delivery? Can public agencies became cultural competent organizations? What is cultural competency model for public administration and public service delivery? These questions are explored why trying to implement cultural competent in public and private organizations. Organizations used assessment to assist with analyzing cultural competency in public organizations. Federal government support cultural

Competency is set of skills and knowledge required to perform a particular job function successfully.