Final Report Within organizations there are three essential components to being successful. These components are communication, planning, decision making, and conflict resolution. In conjunction with the individuals employed these components are essential in the structure of operation in an organization. Within Métis Calgary Family Services, there are components that work very well, and others that need further development and application. The organization provides services to the Aboriginal population, and is developed and provided by Aboriginal peoples. This paper will give a background on all four components, and then provide further analysis for communication, and conflict resolution. Organizations cannot plan or make decisions without prominent communication and effective conflict resolution. Furthermore, the theoretical approach to these topics, consists of how each are intertwined and rely on one another for the success of an organization. This paper will also include a personal reflection based on recommendations I would make in-order-to address any issues within the subject areas of communication and conflict resolution. According to Zoe Laycock, Team Lead of the Aboriginal Students Program at Métis Calgary Family Services, communication, planning, decision making, and conflict resolution are the foundation of a well functioning team, and organization (N.D.). Essentially without proper communication, organizations would be stagnant and unproductive.
Background
There are many strategies that can be put in place to effectively communicate with Aboriginal and Torres Strait Islander people. Effective communication helps establish safe workplaces and means the person receiving information interprets it exactly how the sender intended it. Strategies include:
In an effort to address types of conflict resolution strategies, we must first know a little about the teams themselves. In today’s business world, there are four basic team types; cross-functional teams, self-managed
Good communication with the families may improve the impact of excessive drinking by family members. This can be done understanding how to best communicate with Aboriginal and/or Torres Straight Islanders. In the Aboriginal culture, silence is important and it is not uncomfortable to have pauses in conversations. Also ‘going around’ sensitive topics is more respectful and polite in the Aboriginal culture. Talking about their mother-in-law or sister is also a subject that is not considered polite to talk about, especially if their have any issues with their relationship. Also understanding that if an Elder is needed to deal with an issue, they must be treated with a high level of respect and dignity
The term community is often utilised within Aboriginal contexts. When engaging with Aboriginal communities however, it is important to understand the complexities of such structures to ensure clarity regarding who is engaging with who and for what purpose. There are many different types of Aboriginal communities. Some consist of geographic settlements located in regional, rural, remote or urban areas. Other communities are those of ‘identity or interest’ which often transcend physical boundaries yet nevertheless unite people (Hunt: 2013). Further communities, are those of nation, language and kinship groups united through cultural identity (Hunt & Smith 2006). Many Aboriginal communities today, are complex mixes of people with varied cultural
It must be acknowledged that many barriers exist in maintaining trusting and open relationships between practitioners and Aboriginal people contributing to uncertainty around effective practice approaches. Interventions that have supported a ‘top down’ approach have failed to acknowledge the complexity of history and the associated trauma that continues to impact many Aboriginal people today. Prior to the commencement of this course, there was hesitation on my part regarding my own confidence to work effectively with Aboriginal people. Whilst I have years of practice experience, I had not given much consideration to whether my existing skills were transferrable in working with Aboriginal people which had created a degree of uncertainty on
In conclusion, the Aboriginal Affairs Strategy is the appropriate strategy for Indigenous people to develop their economic, society, culture and to protect environment. There can see the roles of Indigenous organizations in implementing and monitoring the progress of the Strategy by collaboration with other related public and private organizations. Each of the objective reflects the ways that Indigenous approach to the physical world and other worlds. To strengthen the Strategy and to maximize the benefits from implementation of the Strategy, ‘enhancing economic and human development with ecotourism’ should be amended under the priority of prosperous economy.
Communication is holding an important role in an organization. It facilitates people in making decision and making the decision implemented in actions. Therefore, organizational communication is seen as a process of moment-to-moment negotiations among the members of fulfilling their needs as employees and the needs of the organization. They mention that the needs of the employee are including autonomy, creativity, and sociability; while the organization has to control and coordinate their employees to meet its certain goals. In Southwest,
It is natural for many to ask, “Why is this even an issue for society? Aren’t most Aboriginals in reserves?” These type questions bring upon a new layer of difficulty to the issue. The fact is the Aboriginal community is lashing back at the inability to sustain themselves. The reason the issue is effecting every member and organization of society whether it be government, Canadian businesses, or the common individual within society; whether they are Aboriginal or not is quite complex. Although it is a complex issue, there are reasons for the issue being public and not private. The first of which is the fact Aboriginals were put into reserves in the first place. This prevented them from learning and growing along with
Australian indigenous culture has always been diverse and pluralistic. There is no one kind of Aboriginal people or community. They have their own distinct history, politics, culture and linguistic experience all over Australia. They are called by different names in different states. As I am from NSW, they are named as koori, koorie, goorie. And as I am from Sydney I would like to concentrate more on the Aborignial people who liked there called Gadigal people.
The Canadian Council for Aboriginal Business (CCAB) is an organization that facilitates the engagement between aboriginal communities and Canadian businesses. Founded in 1982, the CCAB has helped aboriginal communities and businesses become economically self-reliant through various learning, mentorship and certification programs, and also bridged the gap between aboriginal and non-aboriginal businesses via programs such as Progressive Aboriginal Relations (PAR). At present, the CCAB has more than 600 members (including aboriginal and non-aboriginal businesses), and it hosts regular events to foster the relations between its members.
Studies have revealed that organizational communication among other elements impact how a person understands and manages conflict (Alhassan, M. A., Zulkipli, G., & Nizam Isha, A. S., 2014). This has a significant impact on the effectiveness of an organization. Goswami & Goswami list the first element of organizational structure as effective communication, followed by effective coordination, speed responsiveness to the customer internally and externally as well as empowerment of the employees through the
This is mostly applicable to Indigenous Australians who have special needs of service such as
Understanding how Aboriginal people communicate. Being silent is very important in their culture. We must understand that when they are being silent, it if a form of prayer or connection and not a sign of rudeness. Another communication strategy is when Aboriginal people take a break from everyday communication. This is just their way of reflecting and getting back in tune with themselves. It is not something we need to be offended by. Understanding that the Aborigines are just trying to catch up and that they may need assistance and a helping hand to understand and catch up to the Western world, which was forced upon them
A leader has a role that can impact others to be more operative in functioning to attain a common goal and maintain effective working relationships amongst group members (Johnson & Johnson 2012). This makes leaders in groups considerably important in shaping individuals (Johnson & Johnson 2012). However, conflict arises in groups and becomes difficult to manage when a leader and the followers lack the skills to manage conflict as a team (Johnson & Johnson 2012). Leadership and conflict resolution skills must exists between leaders and followers in order to manage conflict (Johnson & Johnson 2012). Also, it is possible for followers to teach leaders how to lead and resolve problems since followers can play an active role in building relationships amongst group members (Howell & Shamir cited in Johnson & Johnson 2012). Since followers and leaders both have significant roles in accomplishing the group goals, they both have a role to manage conflict effectively as a group (Johnson & Johnson 2012). This essay will discuss how leaders have an important role in managing conflict and likewise with followers having important roles in managing conflict. Conflicts, the various types of conflicts that happen in groups and the reasons behind the conflicts will be mentioned followed by approaches that can be taken to help manage struggles within groups. The methods can be used by leaders and followers in order to manage
Conflict is an occurrence in virtually any organization, regardless of how large or small it may be. It is exceedingly difficult to get people to agree with one another about everything all the time, especially when they are competing for the same resources (Tsang, 2012, p. 84). This difficult is naturally exacerbated when there are stratifications between people, which frequently occurs in organizations. Organizations may have different categories of employers such as those in sale, marketing, finance, human resources, etc. The three main views of conflict which also play a significant part in the resolving of conflict are the traditional, the human relations, and interactionist views. There are points of similarities and differences between all of these views.