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Value And Value Of Value

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Assignment One Introduction Value. What it? What does it mean to people? And more importantly how do you get it? These seem to be the questions that everyone is trying to explain except that there really doesn’t seem to be a one true answer. The definition of value in general seems to be agreed upon, that it is: “the worth of the economic, technical, service, and social benefits a customer firm receives in exchange for the price it pays for a market offering” (Anderson et al, 1993). Is Value something the custom creates or co-created? Is it something that is generated through the production process, through a value-chain? Is value a number that can only be determined through achieving specific goals? If so what even are these goals? Will there ever be a one true definition or meaning for value? Value and its importance seem to depend on which way you’re looking at it, are you the buyer or the seller, is your value co-created or not? What are your value focused capabilities? All these questions are trying to be answered in an area which is densely filled with different opinions, so is there a right or wrong answer? Company background Civil Defence Supply (Fig 1 appendix) is a Home Office approved company specialising in supplying and training in defence and law enforcement products, equipping organisations such as the UK Police, Fire Services, Ministry of Defence and Government. “Civil defence is our business”. Civil Defence Supply work closely with the Home Office and other

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