BUSI 514
Operation Management
Professor Kipley
Alfie(ZHEN) Zhang
Wal-Mart Case study
Background
Sustainability standards for supplier
Wal-Mart disclosed its sustainability standard to all Wal-Mart suppliers in the world in 2008. It requires Wal-Mart Supplier take more environmental and social responsibilities. To do so, in order to maintain its competitive quality image of Wal-Mart products. With growth slows down in U.S, Wal-Mart focus on expansion in the world, especially in China.
Executive Summery
Wal-Mart Company Strategy
“Save people money so they live better”
In 2008, Wal-Mart has new senior management team change. The new team is facing the challenge of expansion in China in a sustainable way. This case study
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They are those local suppliers that Wal-Mart depends on.
Distribution difficulty
Due to lack of the transportation of infrastructure, it takes from 2 days to 4 days from Shen Zhen Distribution center to other major cities. It makes Wal-Mart react slowly to consumer demand and its own possible shortage. It puts more damage risk when products are on the road. Since lack of productivity of Wal-Mart’s suppliers, any loss of products on the road will cost short period supply shortage in Wal-Mart retail stores.
Wal-Mart sub-contract out its distribution to Chinese local logistic companies. In China, logistic industry is highly competitive that most of the trucks are over-loaded. Not alike California, the freeway maintenance and usage fees are include in state sale tax, Chinese have to pay for the highway system when trucks get on the freeway. It cost proximately 100 dollar per 1000 miles. It limits Wal-Mart trucks fleets’ coverage range. Also, truck fleets vehicles have a high age and low technology level, and it leads higher air pollution
Since Wal-Mart has “90 days no question return policy” and high return rate of Chinese suppliers, almost 200 pallets per week of return products put pressure on Wal-Mart’s inventory and distribution center.
Opportunities in China
According to McKinsey Global institute, China’s
In 1998 Wal-Mart became one of the first international retailers in China. After many frustrations and difficulties Wal-Mart became the 20th largest retailer in China at the end of 2005, with 59 stores. In the year 2006 the company outbid its largest competitor in China and acquired Trust-Mart, a chain of over 100 super centers located in 20 cities in China. This acquisition made Wal-Mart the largest network of food and department stores in China.
Walmart is the world's largest company by revenue (approximately four hundred and eighty billion dollars) and the largest private employer in the world with two point three million employees. Walmart is also one of the world's most valuable companies by market value, and is also the largest grocery retailer in the U.S. “One Nation Under Walmart” is a case about how Walmart has taken over the retail business and the effects of their market domination. The case also shows statistics of how much percentage Walmart is of many suppliers’ sales. According to the case Walmart has a 30% market share of all household items. Twenty-eight percent of Dial’s business and twenty-four percent of Del Monte’s business go through Walmart stores. It is also worth noting that Walmart imports ten percent of all United States imports from China. The case states that Walmart is able to offer cheaper prices because they put so much pressure on their suppliers to lower their prices. The case, “One Nation Under Walmart”, explains the problems that some people have with the massive retailer. One of these problems is how Walmart has forced numerous local businesses to close their doors through their extremely competitive pricing. They are able to purchase bulk goods at such low prices and thus pass the savings onto customers. As a result of these lew costs, rivals are driven out of business which results in a loss of jobs. Jobs are vital to the success of a community and with Walmart causing job
Retail super-giant Wal-Mart has fought its way to becoming the world's largest company. Wal-Mart’s legendary supply chain technology has allowed them to break the three-day barrier that some economists in the eighties felt that it was unbreakable. In other words, Wal-Mart is often able to replenish items on the Wal-Mart shelf in less than three days – not from the central warehouse to the shelf, but from the manufacturer to the shelf. With quick and reliable 2-day turn around, Wal-Mart is able to maintain lower levels of inventory and still meet customer demand. These lower inventory levels result in either a reduced floor plan with lower carrying costs and lower interest expense – or a greater diversity of products on the store shelves.
There was a marked improvement in China’s economy. To further increase and attract foreign investment, the Chinese government increased its numbers of experimental, special economic-zoned cities in which foreigners could operate a business. There were, however, restrictions set forward by the government. One restriction in 1996 was that all foreign businesses would have to be in a joint venture or other type of cooperative agreement with at least one Chinese partner, with that Chinese partner getting a stake greater than 51%. In August 1995, Wal-Mart, the great American retail chain and Middle America success story, arrived in China, establishing a joint venture with Shenzhen International Fiduciary Investment Co, Ltd, China. In the following year, 1996, Wal-Mart opened its first supercentre and a Sam’s Club, its members-only big-box store, in the special economic zone of Shenzhen, in the southernmost Guangdong Province. However, it took the Chinese government’s removal of further trade restrictions for foreign retailers in 2004 for Wal-Mart to kick-start its expansion plans. Three years later, in 2007, Wal-Mart acquired a 35% stake in Trust-Mart, a Taiwanese-owned chain of retail supercentres operating in the Middle Kingdom. By 5 August 2010, Wal-Mart’s presence in China grew to 189 units in 101 Chinese cities, with the creation of over 50,000 local jobs. By early 2012, Wal-Mart nearly doubled its
Walmart’s approach means frequent, informal cooperation among stores, distribution centres and suppliers and less centralized control. The company’s supply chain allowed consumers to effectively pull merchandise to stores rather than having the company push goods onto shelves by tracking customer purchases and demand. Through the use of universal product codes, implementation of Retail links at the store, use of RFIDs and smart tags, suppliers and manufacturers within the supply chain synchronize their demand forecaste under a collaborative planning, forecasting and replenishment scheme, and every link in the chain was connected through technology that includes a central database, store-level point-of-sale systems, and a satellite network. As per report, there was a 16% reduction in out-of-stocks with the use of RFIDs and pointed out that the products using an electronic product code were replenished three times as fast as items that only used bar code technology. These strategies have made Walmart to be the dominant force over other competitors with information and technology helping its supply chain strategy attain greater
China’s underdeveloped infrastructure, in particular the land transport system and connection between different forms of transportation, slowed down distribution, increased logistic costs, and finally hindered expansion into rural regions (p.13). As a result of this slow transportation, Wal-Mart’s two distribution centers couldn’t serve the entire country adequately. On the other hand, these distribution centers were significantly underused due to small amount of stores. Consequently, the retailer couldn’t benefit from cost saving through its distribution approach (p.14). Furthermore, communication with the retailer’s 15,000 local suppliers was inefficient and costly due to the lack of an information-technology network (p.14).
Inventory from China is now reaching 18 billion dollars, and has increased 20 percent over the past two years. Currently over 5,000 suppliers have steady alliances with Wal-Mart. Not only does this benefit U.S. customers by keeping prices down, but it keeps the Wal-Mart corp. very well received by the Chinese people. A large portion of the world's population is located in China being a respected company in this part of the world will greatly increase sales. Wal-Mart is, however, responsible for 10 percent of the countries trade deficit to China.
Schengen, is the third biggest busiest port of China in the whole world. There are 35 Walmart supercenters in China. Every year, China exports $15 billion valued products to Walmart and imports 90 percent to North America and Europe. Walmart is the main source of sales for America.
Another problem that Wal-Mart faces is one shared by all people. There is a concern for the environmental well-being of the Earth. There is much press about corporations that have violated safe environmental practices. Their “receipt, transportation, handling, identification, recycling, treatment, storage and disposal” of hazardous material has been under scrutiny. Also their greatest associated environmental concern is urban sprawl. They have counteracted these problems by trying to become a greener company. They are working to reduce greenhouse
They turned a small company into one of the largest corporations in the entire world. They have completely redefined what it means to be a big business, and have had many good impacts on society. While this is true, Wal-Mart has not always had the best business practices, receiving many different criticisms over the years. Some criticisms include its relations with people and businesses outside the United States, its role within local communities, and its labor policies and practices. Wal-Mart has always been the superstore that prides itself on lower prices, so much so that it has looked to manufacture in other countries for the cheap labor. Wal-Mart has become so big, that it has stores and plants all over the world. Wal-Mart even does most of its business overseas. “Chinese suppliers, or “partners,” reportedly provide Walmart with about 70 percent of the nearly $420 billion worth of goods that it sells globally each year” (SCHELL). Wal-Mart has even gone as far as to move one of its headquarters to China. Wal-Mart is helping China, and China is helping Wal-Mart. Wal-Mart is bringing in lots of jobs and products for the Chinese people to buy, while China is providing everything Walmart needs to keep growing as rapidly as they are. Wal-Mart is one of the worst offenders of the global sweatshop problem, and because of this they had lots of criticism of their labor policies and practices. Wal-Mart is not a
A few reasons as to why Wal-Mart became a leader in the retail industry is due to their practices in obtaining competitive advantage by offering the lowest prices for the market. Wal-Mart built their practices by giving suppliers transparency to meet the demand of customers and granting them long-term relationships by purchasing goods in bulks. In addition, their turn times on inventory are three-five days faster than regular competitors. The inventory shelves are similar to Honda since they only hold up to four hours of inventory in their manufacturing site. Also, Wal-Mart holds their own transportation which is why they can manage their costs efficiently for the company. Their transportations system constitutes links between suppliers, distribution centers and retail stores. They have restrictive criteria for drivers where in order for them to be hired they would have to be accident free for a consistency of minimum 300,000 miles accident free. The supply chain practice that they have gained since they began the business was strategically faster and cheaper than all competitors. 85% of Walmart’s inventory is taken care of by their own transportation system and only about fifteen percent is taken care of by the suppliers through cross-docking. Wal-Mart uses
Wal-Mart is investing millions of dollars in renewable sources of energy to reduce greenhouse gas pollution. In 2008, the company saved approximately 15 million gallons of diesel fuel by increasing space in its trucks and reducing the number of empty miles driven by trucks. By the year 2015, company is targeting to save
Wal-Mart is arguably the most dynamic corporation in the last 50 years in the United States, if not the world. Arising from its beginnings in Bentonville, Arkansas, it has grown to over 4,400 discount stores, super centers and corner markets worldwide. Wal-Mart continues to expand despite public criticism of its labor practices as well as complaints about their treatment of competitors. The many strengths of Wal-Mart, like their low cost production and marketing practices, will aid Wal-Mart as it continues to grow in the retail
Transition from rural US to metro/urban in China Competitive analysis a core value of the company Shopping 1,500 items and price matching them through “Special Buy” Analysis Major pressure from the Chinese regional governments to centralize in high growth regions About-face by Chinese govt. on Shanghai is of interest Has major implications on Wal-Mart’s ability to
Wal-Mart also has a green goal. It claims that their environmental goal is to be supplied 100 percent by renewable energy, to create zero waste and to sell products that sustain our natural resources and the environment(Wal-Mart website 2008).