Problem Identification Shelby Givens, general manager of Westlake Bowling Lanes has worked over a 9 month period to try and get the company back on its feet. Although Westlake generated its first month of profit in over 2 years, they still weren’t close to paying back the loan from the board members. Shelby has come up with 2 ideas she thinks will revive the business and attract new customers and she is ready to present them to the board. Ultimately, the board members will be the ones to decide
ISSUE STATEMENT Westlake Lanes operated at losses for the recent 3 years. How can they turn around their operational performance. CASE ANALYSIS The forefront case analysis includes external analysis and internal analysis. It is crucial to understand macro-environment, industry environment, and the capability of the company itself before making decisions. In this case, the PESTEL analysis is utilized for macro-environment analysis, the five-force’s is utilized for industry analysis, and VRINE, financial
ISSUE STATEMENT Westlake Lanes operated at a loss for the recent 3 years. The main issue in this case is how can they turn around their operational performance. CASE ANALYSIS The forefront case analysis includes external analysis and internal analysis. It is crucial to understand macro-environment, industry environment, and the capability of the company itself before making decisions. In this case, the PESTEL analysis is utilized for macro-environment analysis, the five-force’s is utilized for
strategy is not properly set because Westlake Lanes hasn’t identified the market’s new needs and trends at the same pace that the growth of Raleigh’s population has been developing. Facts: A business profile in a Raleigh paper stated that stepping into Westlake Lanes was like taking a step back in time. Shirley Smith said that the menu hasn’t changed much since late 1980’s. Between 2000 and 2010 Raleigh population grew 43% while the revenues for Westlake Lanes decreased 10% average annually for
MEMORANDUM TO: Shelby Givens (General Manager, Westlake Bowling Lanes - here onwards "WBL") FROM: Kumar Gaurav (Candidate # 75745133, UBC) SUBJECT: Recommendation towards business planning for WBL DATE: 2nd September 2013 Key Issues: Shelby Givens, G.M of WBL could not get the business on track to repay the funds the board had loaned it 16 months before. In Jan 2010, the business profited for the 1st time in two years. But, now she wants to decide on a future direction for the business, so
Memorandum To: Shelby Givens (General Manager) From: Subject: Westlake Lanes: How can this be saved Date: March 10th 2010 ______________________________________________________________________________ As you know your business Westlake Lanes is currently not performing up to the mark. I think there are a lot of steps we can take for the betterment of the business. There are many problematic issues with the business and I have identified some of the core ones-: • It feels old, no major renovation
Case Analysis – Westlake Lanes: How Can This Business Be Saved? Dianna Hernandez BIOLA University BUSN 240 – 02 Dr. Avila Case Analysis – Westlake Lanes: How Can This Business Be Saved? Leadership Challenges After the sudden death of Dane Sugar, Westlake Lanes was left to new board members. Since they already had careers of their own, they were not interested in the future of the business. They did not dedicate the time that was needed in order to continue the success of the business
TO: Shelby Givens, General Manager, Westlake Bowling Lanes FROM: Exemplar #1 SUBJECT: Business Strategy for Westlake Lanes – Analysis and Recommendations DATE: March 10, 2010 1. Issues and Options Since 2004, Westlake Lanes has experienced declining revenues and increasing costs driven primarily market factors and an absence of effective cost and operations management. Despite the company’s recent turnaround under Shelby Givens’ leadership, it is not on track to repay the Board for
Key Issues The key issue faced by general manager Shelby Givens of Westlake Lanes is whether or not to maintain the current practices of the business or seek new alternatives. She must convince the board that within her allotted one year, progress has been made in improving the business and ultimately convince them that profitability is in the foreseeable future and that their personal debt will be repaid. Analysis External Analysis: Porter’s Five Forces Analysis Threat of new entrants:
Key Issue Westlake Bowling Lanes is a bowling alley founded by Mr. Sugar in the early 1970s in downtown Raleigh. Shelby Givens, Mr. Sugar’s granddaughter, becoming the general manager of Westlake Bowling Lanes after the death of Mr. Sugar, has helped the business making profit for the first time in over two years through her 9-month efforts. However, Westlake still need to pay back the $100000 loan owed by the board before. Shelby needs to convince the board about two plans she decided to renovate