Ecommerce in India has many first time shoppers. This means that they have not yet ended up their cognizance about what to see from ecommerce websites. As a consequence, shoppers sometimes fall quarry to hard sell. But by the time the making is got, they reveal shame and return the goods. Still user remorse is a global problem, it is all the more well-known in a country like India, where greatly of the growing comes from new buyers. Revenues are classy for ecommerce actors, as back logistics presents unique challenges. This becomes all the more complex in cross-border ecommerce.
1. Customers won’t trust your website
Irrespective of whether your website has a suave, and irrespective of whether you’ve lent a club of expert stylists to form your company logo or only moved what you drawn on a paper napery, trades will not usually trust your website. If there is no trust, it is unlikely that sales will follow. This is especially true if you are trying to sell big ticket items that carry a large buying price or shipping cost. Make your website open in the eyes of possible clients by showing your store’s corporeal address and telephone number. If possible, list the
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Conversely, your website could be generating a lot of sales that inevitably become product takings and refunds. To figure out where and why you are losing budding customers and/or sales, you will need to understand how the sales chimney works and how your own website fits into this model. In essence, sales funnel is a absorbed path finished which your patrons move from the time when they first enter your site to when they finally make a purchase. Every page of your website should do a given objective of the sales funnel, moving customers from point A to point B and onto C. The easier you make these transition points for your customers, the more likely it is that your customers will obtain from your
In beginning this essay, I would like to state that E-commerce and stock trading has drastically affected the lives of many Americans and non-Americans worldwide. There are several effects from this technology and new system of buying and selling. I believe that one effect is the current shift and demand for different workers. This is important, as it will reshape the definition of work for the average American as well as workers worldwide. Second, this change of business practices will fundamentally change our views of how business is to be conducted and change consumer attitudes. Finally, I believe that a final effect of this system would be the introduction of deviance and corruption.
The idea behind this study is of great significance because e-commerce (online shopping) has grown tremendously since the turn of the century. It has shaped the way people do shopping for the most part.
Also India had a diverse culture and preferences about the products and about the thinking about the e-commerce industry. Gaining confidence of the Indian customers on the ecommerce products was one of the most important threat of the amazon.
ABSTRACT: The Indian online customer’s shopping philosophy is hardly unique: we seek for the best deal available for the product of our choice. And the fight for the leading slot in the $3.1 billion industry has evolved into a two way tussle between Amazon and Flipkart. In our case we will study the e business strategy during festive season and the role of Information Management System in driving success. Retailers across the Indian market are aware of the fact that August – November is the festive time in our country. Consumers go berserk in these times. Buying patterns accentuate, everybody wants to get a piece of that sale Flipkart tried something unconventional when it launched its The Big Billion Day sale with great preparations however
Reverse logistics: Most of the e-commerce users are first time buyers and most of them fall prey to hard sell in the form of heavy discounts. But by the time product is actually delivered, they reveal remorse and return the product. Returns are expensive for ecommerce business due to logistics involved to complete the transactions.
o less affluent people can buy more and increase standard of living (questionable says WTGR)
Guaranteeing client satisfaction is the objective of online merchants, however few vendors can promise that clients will be completely fulfilled by every buy. It can be sensibly accepted that fulfillment prompts repurchase practices. Likewise, disappointment is one of the components that prompt clients ' diminished repurchase aims. On the other hand, clients frequently choose to leave a supplier in view of deficient reactions instead of for the disappointing issue itself. In a light of the presumption that clients often complain before they leave suppliers, administration recuperation and protest administration endeavors are utilized as the primary strategies for holding clients. In any case, clients don 't generally indicate disappointment before they leave a supplier, and the wonder is particularly common in e-commerce. Online shops have furnished customers with administrations through which they can post surveys about items acquired on the web, and these audits are made accessible to other prospective clients. Case in point, bulletin board systems on ebay.com connection to Twitter and Facebook; in China, BBS on Taobao.com customer to customer commercial center in China and is given by Alibaba connections to prevalent interpersonal interaction destinations. As indicated by the China Internet Network Information Center (CNNIC), just 29.5% of clients are slanted to remark on their online buys. Among the
According to Katawetawaraks & Wang(2011) online shopping has facilitated the presence of many foreign companies looking to boost their brand visibility . Locally, buyers have easy access on information and products that may not be physically available in their home countries(Oreku, Mtenzi, & Ali, 2013).Unlike conventional stores, online shops are open 24 hours a day throughout the year(Gong, Stump, & Maddox, 2013). Moreover, consumers from the comfort of their homes can log in at any time throughout the world and buy products and services at their convenience. On the other hand, online retailers who do not have physical presence can gain local and international exposure whilst reducing transactional costs(Laohapensang, 2009).
It might sound silly but good customer service is the best promotional tool around. If your customers are happy, they are more likely to talk good things about your business and recommend you to friends and family. So, make sure you train employees well in terms of customer service.
An information system is a system that can be manual or computerized. In information system, there has a computer-based information system which mean a single set of hardware, software, telecommunications, databases, people and procedures that are involve organizing activity to collect, manipulate, store and process a data into information. Electronic commerce or e-commerce is one of the types of computer-based information system. Electronic commerce involve all types of business activity and organizing of business activities such as selling, buying, distribution, marketing and servicing of the products or services in electronically via the computer networks. Besides that, electronic commerce also includes any business transaction
One of the main jewelry e-commerce challenges is the variability of the product. A jeweler can produce the same diamond ring sold on Amazon with different metals, sizes, gemstones, personal engravings, etc. This makes the selection of the jewelry product by the potential buyer harder. As a result, we see the highest return rate for jewelry if compared with other categories in e-commerce.
Your e-commerce website is not just a website you are running there, in fact, you are also responsible for your customer’s
The Bansal brothers both being engineers and having some great experience in the E-commerce sector were aware of the problems faced by the consumers during online shopping in India.
Designing an eCommerce website isn't as easy as you would think it would be. You always need to be cutting edge when it comes to your design so that visitors will want to purchase what you have listed on your website. Every day it gets more difficult to stick with the trends that keep people purchasing form your website. It could be a new social platform popping up for your niche which you need to exploit or a Google algorithm change that makes it so that you need to edit every single page on your website. If you're not standing out from the crowd, then you're going to get left behind while others take the sales that should have been yours.
If you are going to start a business online or in other professional terms you would like to step into e- business then you must first have the basic knowledge of computers. Second is to see what other competitors are offering online in cloth selling business. you should never copy what others are diung but you should take them as your guide or mentor in establishing your own E-Retailing. So basically research and analysis all pros and cons of E business and how long it will be going to give furitfull results to your business.