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What Are The Disadvantages Of E-Commerce

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1.1 Introduction The payment systems and protocols have been developed with the development of the electronic commerce. The current system of payment is consisting of the merchant, customer, and the payment gateways, the procedure is that the merchant receives the information of the customer’s payment and forward this information to a payment gateway in order to process the payment. This procedure holds several risks to the customer’s information because of the ability of the merchant to save the information related to the customer and may misuse this information later. The other possibility is that the information is compromised and the merchant is unaware when the information of the customer payment is forwarded to a payment gateway. The …show more content…

The Non-Technical Disadvantages The non-technical disadvantages of the application of E-commerce can be summarized by the following aspects: • The security and privacy issue, where it is hard to ensure the privacy or security over the online payments. • The lack of feel or touch of products during the online purchasing process. • The initial cost of E-commerce, where the cost of creating and building of the E-commerce application in-house could be a very high cost which could lead to a delay in the establishment and launching of E-commerce application because of mistakes, or lack of experience. • The resistance of users, where users might not trust the unknown faceless seller websites which will drive them to mistrust the seller and make it difficult to switch from the physical stores to the virtual online stores. • The access to the internet is still not cheap for some customers and still inconvenient for many potential customers such as those customers living in the remote villages. • The rapid changing and evolvement of the E-commerce applications. 2.3 The E-commerce Business

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